AX55 won't connect - orange Internet light on
Followed all the instructions, connected wifi, but Internet went connect.
Old router reconnects no problem when LAN plugged in.
Followed all the videos and trouble shoot videos - no luck..
He'll please
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Hello @NZFisher ,
Welcome to our community.
Here are some suggestions that may help you:
1. Reboot your devices:
Power off both your modem and router. First, turn on the router and let it fully boot up. Then, power on the modem and wait for it to establish a connection.
2. Change DNS servers:
Log in to your router's web management interface (http://tplinkwifi.net). Go to Advanced > Network > Internet > Advanced Settings, and set the DNS servers to 1.1.1.1 and 8.8.8.8.
3. Clone your old router's MAC address (if needed):
If your old router can access the Internet when directly connected to the modem, but the router still cannot, go to Advanced > Network > Internet > MAC Clone in the router's web interface. For detailed instructions, please refer to this FAQ: How do I configure MAC Address Clone on my TP-Link Archer Router?
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Hello @NZFisher ,
Welcome to our community.
Here are some suggestions that may help you:
1. Reboot your devices:
Power off both your modem and router. First, turn on the router and let it fully boot up. Then, power on the modem and wait for it to establish a connection.
2. Change DNS servers:
Log in to your router's web management interface (http://tplinkwifi.net). Go to Advanced > Network > Internet > Advanced Settings, and set the DNS servers to 1.1.1.1 and 8.8.8.8.
3. Clone your old router's MAC address (if needed):
If your old router can access the Internet when directly connected to the modem, but the router still cannot, go to Advanced > Network > Internet > MAC Clone in the router's web interface. For detailed instructions, please refer to this FAQ: How do I configure MAC Address Clone on my TP-Link Archer Router?
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