Home Network Community > Adapters > Wifi disconnects randomly, eventually prevents me from properly shutting down computer
< Adapters

Wifi disconnects randomly, eventually prevents me from properly shutting down computer

Wifi disconnects randomly, eventually prevents me from properly shutting down computer

Wifi disconnects randomly, eventually prevents me from properly shutting down computer
Wifi disconnects randomly, eventually prevents me from properly shutting down computer
a week ago - last edited Saturday
Model: Archer T2U  
Hardware Version:
Firmware Version:

Hello,

 

I use my computer (Windows 10) normally, using my T2U wifi adapter, when suddenly the internet just drops. I'm forced to disconnect and reconnect the adapter and it usually restarts just fine, until it decides to disconnect again (and it's random too, I've had entire days without facing the problem, but also moments where it happens every five minutes). But every time I get that issue, there's a small but significant chance Windows' wifi settings just bug out and no matter what I do it won't work again until I restart... However, if I try to put Windows to sleep, shutdown or restart, it won't ever do it. Computer runs unable to rest until I force shutdown by holding the power button.

 

I've seen several people online with that issue, but seems like the solutions will only work for others.

  • Power saving options on Windows, on the adapter, on the Realtek network adapter, or even on the USB ports, tried all that.
  • chkdsk, tried that too.
  • Windows update as well.
  • Updating drivers (for both the wifi and the network adapters) did not work, except when it does work but only for long enough to give me a false sense of security before hell breaks loose again... Last time, when I decided to update both drivers at the same time, it seemed like I had finally figured it out, until I updated AMD's graphics driver last week (I do not know if that is relevant or just a coincidence, but funny timing). Yes, I tried that fabled chipset driver some search results suggested, it worked for like a week.
  • Ah and I tried updating the motherboard BIOS as well to no avail.
  • I even tried sticking the wifi adapter on an USB 2.0 port, of course that didn't work either.

 

I had this computer for a while, but this started happening after I had to replace my motherboard AND reinstalled Windows, and I don't know which started the whole issue or if it was something else entirely... Either way I've grown weary of dealing with this, so I could really use some help right now. Thanks in advance.

 

Oh yeah, I should probably post some specs:

 

OS - Windows 10

Wifi adapter - Archer T2U

Motherboard - Gigabyte B450M Gaming

Processor/onboard graphics if that's relevant?! - AMD Ryzen 5600G

 

  0      
 
  0      
 
#1
Options
2 Reply
Re:Wifi disconnects randomly, eventually prevents me from properly shutting down computer
a week ago - last edited Saturday

Hello @QLNEO ,

Welcome to our community.

 

Here are some suggestions that may help you:

1. Test Different Ports: Connect the adapter to another port of the computer or connect it to another computer. 
2. Disable Built-in Wi-Fi: If your computer has a built-in Wi-Fi adapter, disable it to prevent interference with your TP-Link adapter.
3. Improve Signal Strength: Move your adapter closer to the router (ideally within 10-15 feet) to ensure a strong signal.
4. Power-Saving Settings: Power-saving modes can cause disconnections. Open Device Manager, locate your TP-Link adapter, and ensure power-saving features are disabled.
5. Update Drivers: Download and install the latest driver for your adapter from the official website.

 

Best Regards.

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
  0  
  0  
#2
Options
Re:Wifi disconnects randomly, eventually prevents me from properly shutting down computer
Saturday - last edited Saturday

  @Joseph-TP Thanks for the reply.

 

  1. I haven't tried all ports, but I have previously attempted different ports, including USB 2.0 ports, to no avail. I don't think I have yet tried that after getting the driver combination that "works better", so that's what I'm attempting next, though that previous experience have led me to think that won't be as effective. EDIT: Just tried it. Still disconnects.
  2. No built-in Wi-Fi adapter.
  3. I have recently installed a repeater, and I can't do much more than that. It does seem like signal strength have some relation to how often my problem will happen (whenever internet starts slowing down, it's a sign that it will disconnect), but I'd definitely prefer a solution that won't glitch out internet and lock my computer from shutting down properly.
  4. As alluded in my main post, I have tried disabling every possible power-saving option one could imagine. Worth mentioning that Windows, for some odd reason, decided to restore power saving for the TP-Link adapter, but since disabling it I have indeed gotten the same disconnect issue anyway.
  5. Done that.
  0  
  0  
#3
Options

Information

Helpful: 0

Views: 92

Replies: 2

About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.