Issues with Deco XE75 Mesh in AP Mode — Ping OK but SSH to NAS Fails on Same Subnet

Issues with Deco XE75 Mesh in AP Mode — Ping OK but SSH to NAS Fails on Same Subnet

Issues with Deco XE75 Mesh in AP Mode — Ping OK but SSH to NAS Fails on Same Subnet
Issues with Deco XE75 Mesh in AP Mode — Ping OK but SSH to NAS Fails on Same Subnet
2025-11-30 12:10:04 - last edited 2025-12-01 01:09:48
Model: Deco XE75  
Hardware Version:
Firmware Version: 1.4.3 20240926 Rel. 38336

Hello TP-Link Support and Community,

I’m experiencing a connectivity issue with my Deco XE75 mesh system operating in AP mode connected to my ISP router via Ethernet.

Setup details:

  • Main Deco XE75 connected via Ethernet to the ISP router.

  • Mesh operating in AP mode.

  • WiFi on the ISP router is disabled.

  • All devices (wired and wireless) obtain IP addresses in the same subnet from the ISP router DHCP.

  • Devices connected to the mesh WiFi can ping each other and also ping wired devices connected directly to the ISP router (including my NAS).

  • However, from a laptop connected via WiFi to the mesh, I cannot establish an SSH connection to the NAS, although SSH is enabled and working properly when the laptop is connected directly to the ISP router network.

  • Before using the mesh, all connections including SSH worked fine directly through the ISP router.

What I’ve checked:

  • No firewalls are enabled on the mesh nodes.

  • The NAS is configured properly and SSH works from wired clients.

  • Ping responses are consistent and reliable between all devices on the subnet.

  • Firmware on the Deco XE75 nodes is up to date.

  • The issue seems specific to TCP connections like SSH from WiFi clients connected to the mesh to wired devices on the ISP router network.

Additional observations & hypotheses:

  • It appears the Deco XE75 in AP mode might not be bridging all TCP traffic correctly between WiFi clients and devices wired directly to the ISP router.

  • ICMP traffic (ping) passes successfully, but TCP traffic on certain ports (like SSH port 22) does not reach the NAS.

  • This behavior suggests possible issues with the mesh’s internal bridging or VLAN handling in AP mode.

  • I suspect there might be limitations or bugs in the Deco XE75 AP mode implementation affecting layer 2 bridging or forwarding of TCP ports.

  • The topology is straightforward: ISP router → main Deco XE75 (AP mode) → WiFi clients; NAS wired directly to ISP router.

  • I have also verified that client isolation or AP isolation features are disabled.

Request:

Could you please assist in troubleshooting this issue? Is this a known limitation or bug of Deco XE75 AP mode? Are there recommended configurations or firmware versions that fix this behavior?
Additionally, any logs or diagnostic steps I can collect to help isolate the problem would be appreciated.

Thank you very much for your support.

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#1
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2 Reply
Re:Issues with Deco XE75 Mesh in AP Mode — Ping OK but SSH to NAS Fails on Same Subnet
2025-12-01 06:40:57

  @Jcordero 

Hi, welcome to the community.

can you constantly reproduce the following issue?

" ISP router → main Deco XE75 (AP mode) → WiFi clients; NAS wired directly to ISP router.

 I cannot establish an SSH connection to the NAS, although SSH is enabled and working properly when the laptop is connected directly to the ISP router network."

 

I'll also follow up on your case via email and ask the senior engineer for further advice.

Please also check whether you can receive my email.

Wait for your reply.

Best regards.

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#2
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Re:Issues with Deco XE75 Mesh in AP Mode — Ping OK but SSH to NAS Fails on Same Subnet
2025-12-01 07:40:34

  @David-TP Thanks!

 

Yes, I can reproduce it. Actually that configuration is the one I have been operating with until installed the mesh.

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#3
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