Changing an email address without creating a new account?
Have you updated your systems to change an email address without creating a new account?
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Hello @affa44 ,
Do you mean that you want to change TP-Link ID bound to the modem?
At this time, TP-Link does not support changing the email address of an existing TP-Link account or transferring a HomeShield subscription to another TP-Link ID. If you need to use a new email address, you will have to register a new TP-Link ID with the new email and then subscribe to a new HomeShield service under that account.
For your reference, how to register a TP-Link ID?
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Hello @affa44 ,
Do you mean that you want to change TP-Link ID bound to the modem?
At this time, TP-Link does not support changing the email address of an existing TP-Link account or transferring a HomeShield subscription to another TP-Link ID. If you need to use a new email address, you will have to register a new TP-Link ID with the new email and then subscribe to a new HomeShield service under that account.
For your reference, how to register a TP-Link ID?
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- Report Inappropriate Content
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