Archer TX20U Plus does not see one wireless network

Archer TX20U Plus does not see one wireless network

Archer TX20U Plus does not see one wireless network
Archer TX20U Plus does not see one wireless network
Sunday
Model: Archer TX20U Plus  
Hardware Version: V1
Firmware Version: 5001.19.113.4

Let me start by saying I spent about 6 hours straight on this issue and have not found a solution.

 

I bought a 3D scanner that can be connected over wifi. To use the scanner, computer must connect to a hotspot created by the scanner. I can see and connect to the hotspot (wireless network) of the scanner on:

  • Samsung S24 phone
  • Samsung S9 phone
  • My work laptop, Dell Latitude 7440
  • Lenovo Tab Plus

 

However I cannot even see the network on my desktop PC with Archer TX20U Plus running Windows 11. I have tried:

  • Changing every setting of the driver in device manager
  • Tried 4 different drivers (latest 113.4 from the forum link, latest official driver, one before that, and original driver)
  • Connected the adapter to every available USB port
  • Changed all kinds of firewall and security settings in WIndows 11

 

Adapter sees all other networks and connects to them, including for example my main network running on Deco XE75 Pro mesh system.

 

Can someone help me before I return the adapter? I bought the adapter specifically to connect to this scanner since I do not have built in wifi on my Gigabyte B650M motherboard with AMD Ryzen 5 processor.

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7 Reply
Re:Archer TX20U Plus does not see one wireless network
Sunday

  @pajtaz 

 

Hi,

 

Can you please connect the Dell Latitude to the 3D scanner again and then look up the channel number within the "Properties" of the connection in Windows?
 

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Re:Archer TX20U Plus does not see one wireless network
Sunday

  @woozle Latitude says network band is 5 GHz (149).

 

Lenovo Tab Plus also says 5 GHz and Wifi 5.

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Re:Archer TX20U Plus does not see one wireless network
Sunday

  @pajtaz 

 

Then the Archer TX20U Plus you've got must be the "EU" version. (sold in countries of the European Union and many other countries that follow the EU's wireless regulations)

 

Many USB Wi-Fi adapters that TP-Link makes for the EU regulations do not support the channels 149 and higher.

 

If you indeed have the "EU" version (check on the serial number label), then I see two potential solutions.

1) find out if the 3D scanner allows the channel number of its hotspot to be changed to something between 36 and 140

2) if 1) is not possible, then replace the TX20U Plus with a Wi-Fi adapter that supports channel 149

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Re:Archer TX20U Plus does not see one wireless network
Sunday

  @woozle thanks for helping.

 

I am in EU, the adapter is EU. Now I understand why it can't see the scanner hotspot.

 

I am not sure if scanner hotspot channel can be changed by me. I have already created a support ticket with manufacturer.

 

Just wondering, how can old Samsung S9 see and connect to the scanner? It is also an EU device.

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Re:Archer TX20U Plus does not see one wireless network
Sunday

  @pajtaz 

 

There are already many posts about the issue in this forum. But I have not seen a detailed explanation from TP-Link as to what exactly prevents them from allowing channels 149 to 165 while still complying with the EU regulations.

 

I am not aware of such channel limitations on TP-Link's PCIe Wi-Fi cards.
 

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Re:Archer TX20U Plus does not see one wireless network
Monday - last edited Yesterday

  @woozle What about TXE70UH? Specs say it works in 160 MHz.

 

Actually, it is not clear to me at all what is the regulation. Can ANY wifi adapters in EU use channels above 140 MHz? It is not clear from documentation of adapters on the datasheets or websites. Basically what I am asking, can I buy ANY adapter in EU that will actually see anything above 140 MHz?

Does anyone know? This should be an easy statement to make but I cannot find a single web page to explain the regulation.

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Re:Archer TX20U Plus does not see one wireless network
Yesterday

  @pajtaz 

 

The channel numbers do not represent frequencies. Channel 149 corresponds to a frequency of 5745 MHz.

 

I don't have any USB Wi-Fi adapters from other major brands that officially sell in Europe. So I have no idea whether they support those channels in the European versions of their products.

 

If you need to solve this urgently, then you may have to settle for a "no-name" brand USB Wi-Fi adapter. 
 

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#8
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