"set device password" not working
I purchased a WiFi range extender about 5 or 6 months ago and it's been working great until about a week ago.
All of a sudden it just lost connection to the main router.
I have been fighting with this thing for 2 hours. The initial set-up months ago was very smooth, maybe done in 5 minutes, but this time... I don't understand what I'm doing wrong.
I reset the extender 2 or 3 times. I am using the Tether app, because it was very helpful during initial setup. But now, I get as far as "Set Device Password: You will need this password to access and manage your device."
No matter what password I enter - my TP link account password, the password of the router, random weak passwords, random strong passwords, it always gives the same error.
"Failed. Please avoid entering overly long or special characters. If the problem persists, contact our technical support."
There's a link to technical support, but it doesn't work. I tried the shortest password the system would allow, with only letters and numbers, and it just won't work.
What am I doing wrong??
