Norton 360 x tp-link antivirus subscription

Norton 360 x tp-link antivirus subscription

Norton 360 x tp-link antivirus subscription
Norton 360 x tp-link antivirus subscription
Yesterday - last edited 9 hours ago

Hello, I would like to request the cancellation of my Norton 360 Deluxe antivirus subscription that came bundled with my TP-Link product. I have tried to manage or disable auto-renewal on my own but, there is no option available in my account. Additionally, my license appears to be expired, but the subscription status still shows as active. Could you please assist me in fully canceling this subscription and ensuring that no future charges will occur? Thank you

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#1
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Re:Norton 360 x tp-link antivirus subscription-Solution
9 hours ago - last edited 9 hours ago

Hello @JP6125 ,

Did you previously subscribe to the Total Security Package? And did you cancel the automatic renewal?  If you are a continuous subscription member, you can unsubscribe from the HomeShield subscription Service, and there will be no charge after your current billing cycle ends.

Please refer to Q4 and Q5 of General questions about HomeShield Subscription Service.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:Norton 360 x tp-link antivirus subscription-Solution
9 hours ago - last edited 9 hours ago

Hello @JP6125 ,

Did you previously subscribe to the Total Security Package? And did you cancel the automatic renewal?  If you are a continuous subscription member, you can unsubscribe from the HomeShield subscription Service, and there will be no charge after your current billing cycle ends.

Please refer to Q4 and Q5 of General questions about HomeShield Subscription Service.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
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Re:Norton 360 x tp-link antivirus subscription
9 hours ago

  @Joseph-TP I got it. Thank you for your helpful answer smiley

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#3
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