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No IPv6 default gateway and DNS Server IP address

No IPv6 default gateway and DNS Server IP address

No IPv6 default gateway and DNS Server IP address
No IPv6 default gateway and DNS Server IP address
3 weeks ago - last edited a week ago
Model: HB710  
Hardware Version: V1
Firmware Version: 0.2.0 3.0.0 v60be.0 Build 250418 Rel.52378n

Hi

 

Singapore ISP StarHub has just provision a new broadband line into my house with TP-Link HB710.

 

I noticed that IPv4 works perfectly but not IPv6 on my android phone (S25 Ultra using the December 2025 firmware). All other android phone (Xiaomi, and other Samsung model also same result).

 

My S25 Ultra is able to received the IPv6 global address from HB710 but without IPv6 default gateway and IPv6 DNS server ip address but Windows 11 laptop works perfectly and is able to obtain the IPv6 default gateway and IPv6 DNS server ip address.

 

Please advise how to fix it for android phones for IPv6.

 

Thanks

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#1
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1 Accepted Solution
Re:No IPv6 default gateway and DNS Server IP address-Solution
a week ago - last edited a week ago

  @David-TP 

 

Hi David

 

TP-Link support has contacted me and confirmed IPv6 connectivity failures on Android devices (like Samsung and Xiaomi) when accessing IPv6-only sites, while Apple and laptops succeed. A fix is required for HB710 firmware.

 

David-TP wrote

  @PandaJas 

Hi, thank you very much for the feedback.

Is HB710 the only DHCP router in the Network?

How about its IPV6 configuration on the Aginet App or web admin UI, such as the "IPv6 Internet Connection Type", "IPv6 LAN Assigned Type"?

It is suggested to set "IPv6 LAN Assigned Type" as “SLAAC+RDNSS” to see whether it helps.

Wait for your reply.

Best regards.

 

 

Recommended Solution
  1  
  1  
#3
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3 Reply
Re:No IPv6 default gateway and DNS Server IP address
3 weeks ago

  @PandaJas 

Hi, thank you very much for the feedback.

Is HB710 the only DHCP router in the Network?

How about its IPV6 configuration on the Aginet App or web admin UI, such as the "IPv6 Internet Connection Type", "IPv6 LAN Assigned Type"?

It is suggested to set "IPv6 LAN Assigned Type" as “SLAAC+RDNSS” to see whether it helps.

Wait for your reply.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for Test! ▶Deco X50/X55_V1.3_1.3.1 Introduced Channel Selection, WiFi Access Control and WireGuard VPN ▶Deco BE65_V2_1.3.0 Added DoH & DoT, Speed Limit and Internet Backup Try to leave a Message if urgent help is required.
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#2
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Re:No IPv6 default gateway and DNS Server IP address-Solution
a week ago - last edited a week ago

  @David-TP 

 

Hi David

 

TP-Link support has contacted me and confirmed IPv6 connectivity failures on Android devices (like Samsung and Xiaomi) when accessing IPv6-only sites, while Apple and laptops succeed. A fix is required for HB710 firmware.

 

David-TP wrote

  @PandaJas 

Hi, thank you very much for the feedback.

Is HB710 the only DHCP router in the Network?

How about its IPV6 configuration on the Aginet App or web admin UI, such as the "IPv6 Internet Connection Type", "IPv6 LAN Assigned Type"?

It is suggested to set "IPv6 LAN Assigned Type" as “SLAAC+RDNSS” to see whether it helps.

Wait for your reply.

Best regards.

 

 

Recommended Solution
  1  
  1  
#3
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Re:No IPv6 default gateway and DNS Server IP address
a week ago

  @PandaJas 

Thank you very much for the update!yesyesyes

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for Test! ▶Deco X50/X55_V1.3_1.3.1 Introduced Channel Selection, WiFi Access Control and WireGuard VPN ▶Deco BE65_V2_1.3.0 Added DoH & DoT, Speed Limit and Internet Backup Try to leave a Message if urgent help is required.
  0  
  0  
#4
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