Extender AC1200 cannot connect

Extender AC1200 cannot connect

Extender AC1200 cannot connect
Extender AC1200 cannot connect
2026-01-13 15:16:51 - last edited 2026-02-10 07:10:01
Model: RE315  
Hardware Version:
Firmware Version:

I cannot install my extender although it is plugged in close to the router. i have tried using the Tether app and it geta stuck at step 2 and on my laptop it cannot connect to the extender network at all.

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#1
1 Accepted Solution
Re:Extender AC1200 cannot connect-Solution
2026-01-15 10:28:47 - last edited 2026-02-10 07:10:01

Hello @V3r0n1c4 ,

Welcome to our community.

 

If the app is stuck, try closing it completely and reopening it, or reinstalling the app. 

Or you can try different methods to set up the extender. For a step-by-step video guide, you can visit Setup Video.

Welcome to Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#2
2 Reply
Re:Extender AC1200 cannot connect-Solution
2026-01-15 10:28:47 - last edited 2026-02-10 07:10:01

Hello @V3r0n1c4 ,

Welcome to our community.

 

If the app is stuck, try closing it completely and reopening it, or reinstalling the app. 

Or you can try different methods to set up the extender. For a step-by-step video guide, you can visit Setup Video.

Welcome to Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#2
Re:Extender AC1200 cannot connect
2026-01-31 07:26:07

  @V3r0n1c4 tp-link chat is very helpful. They take you through step-by-step. My assistant was JerryA he was brilliant. In my judgment it is impossible for a layman to set it up without help. The WPS/WPS button method of course doesn't work. Good luck.

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#3