I cannot install my extender although it is plugged in close to the router. i have tried using the Tether app and it geta stuck at step 2 and on my laptop it cannot connect to the extender network at all.
Hello @V3r0n1c4 ,
Welcome to our community.
If the app is stuck, try closing it completely and reopening it, or reinstalling the app.
Or you can try different methods to set up the extender. For a step-by-step video guide, you can visit Setup Video.
@V3r0n1c4 tp-link chat is very helpful. They take you through step-by-step. My assistant was JerryA he was brilliant. In my judgment it is impossible for a layman to set it up without help. The WPS/WPS button method of course doesn't work. Good luck.
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