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Unable to save settings in TP-Link App

Unable to save settings in TP-Link App

Unable to save settings in TP-Link App
Unable to save settings in TP-Link App
2026-01-14 21:41:28 - last edited 2026-01-16 03:43:36
Model: Deco X20  
Hardware Version:
Firmware Version:

Unable to save changes to any new or changed setting in the TP-Link app.

See the attached screenshots to see the issues.

Is there a bug in the app or my account?

File:
IMG_2417.pngDownload
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#1
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1 Accepted Solution
Re:Unable to save settings in TP-Link App-Solution
2026-01-15 09:40:46 - last edited 2026-01-16 03:43:36

  @David-TP 

 

The problem is solved.  I set up a new network.  Settings in the Deco app now save.

File:
IMG_2432.pngDownload
Recommended Solution
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#3
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2 Reply
Re:Unable to save settings in TP-Link App
2026-01-15 07:41:02

  @WeylandYutani 

Hi, thank you very much for the feedback.

Can I have the firmware version of your Deco X20?

Please also refer to this link to help me submit the Deco App log:

How to submit Deco APP log

 

Wait for your reply.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for all Deco models
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#2
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Re:Unable to save settings in TP-Link App-Solution
2026-01-15 09:40:46 - last edited 2026-01-16 03:43:36

  @David-TP 

 

The problem is solved.  I set up a new network.  Settings in the Deco app now save.

File:
IMG_2432.pngDownload
Recommended Solution
  1  
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#3
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