Home Network Community > Deco > Unable to save settings in TP-Link App
< Deco

Unable to save settings in TP-Link App

Unable to save settings in TP-Link App

Unable to save settings in TP-Link App
Unable to save settings in TP-Link App
14 hours ago - last edited 9 hours ago
Model: Deco X20  
Hardware Version:
Firmware Version:

Unable to save changes to any new or changed setting in the TP-Link app.

See the attached screenshots to see the issues.

Is there a bug in the app or my account?

File:
IMG_2417.pngDownload
  0      
 
  0      
 
#1
Options
2 Reply
Re:Unable to save settings in TP-Link App
4 hours ago

  @WeylandYutani 

Hi, thank you very much for the feedback.

Can I have the firmware version of your Deco X20?

Please also refer to this link to help me submit the Deco App log:

How to submit Deco APP log

 

Wait for your reply.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco X50_V1_1.8.0 Significantly Expanded the Client Connection Details and Added Channel Selection ▶Deco X50/X55_V1.3_1.3.1 Introduced Channel Selection, WiFi Access Control and WireGuard VPN ▶Deco BE65_V2_1.2.10 New Firmware with Enhanced Stability & Interference Resistance ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
  0  
  0  
#2
Options
Re:Unable to save settings in TP-Link App
2 hours ago

  @David-TP 

 

The problem is solved.  I set up a new network.  Settings in the Deco app now save.

File:
IMG_2432.pngDownload
  0  
  0  
#3
Options

Information

Helpful: 0

Views: 23

Replies: 2

About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.