Impossible to enter a password on Deco app
I have been struggling to enter the details of a 2.4 GHz Network on the Deco app. Though it is indicated that "Password must be at least 8 characters", no conceivable combination or number of numbers, letters or characters is allowed.
Considering that without the (extremely barebones and unhelpful app) the device cannot be activated and used, I am wondering why I shouldn't return it as useless. Any possible solution before I do so?
The device was purchased in Greece.
Hello, and very many thanks for your kind response. I have been struggling with this device over several hours, and though I am reasonably familiar with computers on the home level, I feel as though the device, its minimalist instructions and associated software have come from another planet. I will gratefully try to answer your questions below.
1. I have no idea where to find out what firmware version my device has; but I attach Image 01, which shows the only technical information provided by the manufacturer anywhere that I could find!
2. Image 02 shows the very first screen encountered when I open the app; this was downloaded from the Apple Shop.
3. Image 03 shows one of my many failed efforts to set up what I believe to be the wireless configuration page.
4. I had to create a new PW to access the TP community pages on the internet; but this PW is not accepted by the app, provoking the usual "PW must be at least 8 characters" error message.
5. Image 4 is a screen shot from a YouTube video entitled "How to set up the TP-Link Deco M4" (https://www.youtube.com/watch?v=7X7Q2mMGiS0). This video very helpfully shows screenshots of the app - but it seems to be a very different app from the bare-bones app I downloaded. For instance, it includes a useful page asking the user to select the model, something my app never asked for (in all honesty, my app appears wholly unhelpful and even hostile...).
I am sending this information now, and will respond regarding my effort to activate Guest Network next!
(By the way, my crazy user name ( @quq77ujw8jj2quy ) is due to the fact that the registration page of the TP community page resisted all my efforts to create a user name for almost five minutes. The TP system appears to have a particular problem with internet ID and PWs).
