Can i change my TP-Link account's email? Previous Suggestion did NOT work

Can i change my TP-Link account's email? Previous Suggestion did NOT work

Can i change my TP-Link account's email? Previous Suggestion did NOT work
Can i change my TP-Link account's email? Previous Suggestion did NOT work
Friday - last edited 15 hours ago
Model: Deco XE75 Pro  
Hardware Version:
Firmware Version: 1.2.14

Help PLEASE!

I searched the threads here regarding how to change the email that is "tethered" or "bound" to the TPLINK DECO XE75 Pro.   There is zero mention of how to change your email address on the app.  No mattter what email I input to change it to, the "Account" section still shows the old email address.   I added a new email, and then went to the new email address to input the verification code.  The app never updates, nor changes, nor is there anywhere on the ipad app showing an option to "unbind" anything.  Those steps are not applicable to my iPad app.  Can someone PLEASE kindly offer the steps on how to change the email on my app accordingly?  I want to close my old email account and delete it due to online data breaches and hacking.  I need help ASAP.   Thank you!

The Account section ONLY shows the following

 

Email:  (Old email address)

Profile Photo:

Name:

Change Password:

Log In Security:

Face ID:

Log Out

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#1
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Re:Can i change my TP-Link account's email? Previous Suggestion did NOT work
14 hours ago

  @NeonMermaid 

Hi, welcome to the community.

Have you tried the suggestions here:

How to change the owner account on Deco APP

 

Wait for your reply.

Best regards.

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#2
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