Router reboots when connection to Open-VPN server is made

Router reboots when connection to Open-VPN server is made

Router reboots when connection to Open-VPN server is made
Router reboots when connection to Open-VPN server is made
2026-01-19 14:43:32 - last edited 2026-02-11 10:17:18
Tags: #VPN
Model: Archer AX55  
Hardware Version: V1
Firmware Version: 1.5.10

Since update - connection to openvpn = router reboot

 

Anoying, fix it TPLINK

  0      
  0      
#1
Options
1 Accepted Solution
Re:Router reboots when connection to Open-VPN server is made-Solution
2026-01-20 04:00:38 - last edited 2026-02-11 10:17:18

Hi @YPR-IT ,

Thanks for contacting our community.

 

I noted that your case has been escalated to our engineer. Can I know if there's any progress? We highly recommend that you stay in direct contact with your engineers to get more accurate analysis and solutions.

Furthermore, assisting the engineers in gathering relevant information can help pinpoint the cause of the problem more quickly. Such as Configuration Backup, WAN Connection Type,etc.

 

By the way, could I confirm all the information about your router again? This includes the model, hardware, and firmware version. You can refer to:

How to find the model number of your TP-Link device 

How to find the hardware and firmware version of my TP-Link device

 

In addition, we have released a new official firmware; you can manually install it for a try: Archer AX55_V1_1.5.11 Build 20251119

 

The firmware release time varies by region, and you can find the firmware on the official website afterward.

 

Welcome to Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:Router reboots when connection to Open-VPN server is made-Solution
2026-01-20 04:00:38 - last edited 2026-02-11 10:17:18

Hi @YPR-IT ,

Thanks for contacting our community.

 

I noted that your case has been escalated to our engineer. Can I know if there's any progress? We highly recommend that you stay in direct contact with your engineers to get more accurate analysis and solutions.

Furthermore, assisting the engineers in gathering relevant information can help pinpoint the cause of the problem more quickly. Such as Configuration Backup, WAN Connection Type,etc.

 

By the way, could I confirm all the information about your router again? This includes the model, hardware, and firmware version. You can refer to:

How to find the model number of your TP-Link device 

How to find the hardware and firmware version of my TP-Link device

 

In addition, we have released a new official firmware; you can manually install it for a try: Archer AX55_V1_1.5.11 Build 20251119

 

The firmware release time varies by region, and you can find the firmware on the official website afterward.

 

Welcome to Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
  0  
  0  
#2
Options