TPlink M7450 no Internet using Globe sim pH

TPlink M7450 no Internet using Globe sim pH

TPlink M7450 no Internet using Globe sim pH
TPlink M7450 no Internet using Globe sim pH
Friday - last edited Friday
Model: M7450  
Hardware Version: V2
Firmware Version: latest

Hi

need help with my M7450

 

Globe sim Philippines not working properly.

 

syslog shows connecting to network, connected, not connected searching ednlessly

 

my Sim on other brand pocket wifi.

 

Using Smart sim works but not using band28 whish is strong in our area.

 

Please Help my favorite is TPLINK but now i encounter this so sad

 

  1      
  1      
#1
Options
8 Reply
Re:TPlink M7450 no Internet using Globe sim pH
Friday
Help
  0  
  0  
#2
Options
Re:TPlink M7450 no Internet using Globe sim pH
Friday

  @Gogetz 

Hi, welcome to the community.

Can you share any online links to your subscribed SIM plan, such as:Mobile post-paid sim-only plans

 

If possible, it is also recommended to send an email to support.forum@tp-link.com with the following details:

  • A screenshot of the Internet Status page
  • A copy of the web UI system log

Wait for your reply.

Best regards.

  0  
  0  
#3
Options
Re:TPlink M7450 no Internet using Globe sim pH
23 hours ago

  @David-TP 

 

im using Globe prepaid, also updated to latest firmware with says it fix the problem of globe connection

 

attached is the screenshot of system log and connection.

 

it always reconnect non stop 

 

please see screen shot

  0  
  0  
#4
Options
Re:TPlink M7450 no Internet using Globe sim pH
23 hours ago

  @David-TP 

Also Already sent the image to Tplink Support with ticket number TKID260149607

  0  
  0  
#5
Options
Re:TPlink M7450 no Internet using Globe sim pH
23 hours ago

  @Gogetz 

  1  
  1  
#6
Options
Re:TPlink M7450 no Internet using Globe sim pH
23 hours ago
  0  
  0  
#7
Options
Re:TPlink M7450 no Internet using Globe sim pH
23 hours ago

  @Gogetz 

  1  
  1  
#8
Options
Re:TPlink M7450 no Internet using Globe sim pH
8 hours ago

  @Gogetz Hi, thank you very much for the further details.

The case has been forwarded to the senior engineer for further assistance.

Please check the email later for more suggestions.

Best regards.

 

  0  
  0  
#9
Options