There is no option to turn on the 3 features provided under Homeshield Security+ subscription

There is no option to turn on the 3 features provided under Homeshield Security+ subscription

There is no option to turn on the 3 features provided under Homeshield Security+ subscription
There is no option to turn on the 3 features provided under Homeshield Security+ subscription
Yesterday - last edited Yesterday
Model: Archer BE900  
Hardware Version: V1
Firmware Version: 1.1.4

I have subscribed for homeshield's security+ and it was working fine until now. Since yesterday under homeshield tab in tether ios app it's showing all three functions are turned off and there is no option to turn it back ON. Even if I select the homeshield subscription again for the network it says successful and loads up the shield fully but then again it's displaying as turned off. The spot where usual "Turn On" is present has been replaced with Learn More. How do I fix this? 
 

 

  0      
  0      
#1
Options
1 Reply
Re:There is no option to turn on the 3 features provided under Homeshield Security+ subscription
7 hours ago

Hello @vikrams ,

Thanks for contacting our community.

 

The tech team has been made aware of your case; they will likely reach out to you via email to continue troubleshooting. Please check your email inbox and confirm.

  0  
  0  
#2
Options