X50-5G setup for Three

X50-5G setup for Three

X50-5G setup for Three
X50-5G setup for Three
Yesterday
Model: Deco X50-5G  
Hardware Version:
Firmware Version: 1.3.1

Hello,

 

I have just bought a Deco X50-5G to replace a Huawei CPE Pro 2. I went for this as I already had 3 x Deco M4R and has issues with bridge mode with the Huawei. So far the performance of the Deco has been terrible. The speeds I get are lower than I get on my phone and considerably lower than I get on the Huawei (and a D-Link DWR-978), all with the same SIM, in the same spot using a wired connection (for the routers). The Deco is also dropping connection throughout the day, where the Huawei maybe did this once a week.

 

I have updated the firmware to 1.3.1 which looks like it is the latest. I have been changing the settings and have it set at the moment to 5G preferred, Band N78 and B1 (I cannot deselect B1), Carrier Auto. After setting this it does seem more stable but the speeds are still way slower than the Huawei.I would set the Cell lock to N78 but I don't know what settings to add so can't do that so nothing is set at the moment.

 

Before I go any further or return the device can someone confirm what settings I should be using please? Happy to send screenshots and logs.

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#1
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2 Reply
Re:X50-5G setup for Three
23 hours ago

  @97browng I should say that this is for Three in the UK. I went to edit but helpfully I got the message 'Post only once every 24 hours. If you have additional questions, consider searching the community for answers or adding them as replies to an existing topic.' Customer service at it's finest.

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#2
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Re:X50-5G setup for Three
3 hours ago

  @97browng 

Hi, welcome to the community.

Can you add more details about the speed differences on the Deco X50-5G vs. Huawei CPE Pro(and mobile phone)?

 

Have you checked the 5G bands on the Huawei CPE Pro when using the same SIM card?

If possible, it is also recommended to send an email to support.forum@tp-link.com with the following details:

  • A screenshot of the internet status on the web admin UI, such as

Wait for your reply.

Best regards.

 

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#3
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