Dropped connection at 12pm JST

Dropped connection at 12pm JST

Dropped connection at 12pm JST
Dropped connection at 12pm JST
Saturday
Model: Deco BE25  
Hardware Version:
Firmware Version: 1.1.3 build20251023 Rel.40143

My deco keeps dropping connection using Japans OCN Virtual connect at 12pm. It seems like there is a handshake going on between the ONU and the Deco that causes the Deco to lose connection. Any guidance on this?

  0      
  0      
#1
Options
1 Reply
Re:Dropped connection at 12pm JST
15 hours ago

  @Punket 

Hi, welcome to the community.

Can you consistently reproduce the reported issue: "deco keeps dropping connection using Japans OCN Virtual connect at 12pm"?

Would Deco turn solid red at that moment?

If the issue repeats again, it would be highly appreciated if you could save the following details and send them to support.forum@tp-link.com:

(Please add the forum ID# 856466 in the subject)

  • Some screenshots of the IPV6 & IPv4 settings on the Deco APP.
  • A copy of the web UI system log.

 

By the way, have you ever checked with the internet service provider for further advice?

I found an older post:https://www.reddit.com/r/japanlife/comments/pd92lx/ocn_virtual_connect_disconnecting_every_24_hours/. It seems like the issue is not dedicated to Deco.

 

Thank you very much.

Best regards.

  0  
  0  
#2
Options