PPPOE disconnections
Network Configuration:
• ISP: Excitel Broadband
• Connection Type: PPPoE
• Location: India
Troubleshooting Steps Already Completed:
• Updated firmware to latest version available
• Configured MTU to 1492 (as per ISP requirement)
• Set LCP Echo Interval to 30 seconds, LCP Echo Failure to 5
• Changed DNS to 8.8.8.8 and 8.8.4.4
• Replaced ethernet cables
• Factory reset
Archer AX80 System Log
# Time = 2026-02-08 12:29:41
# H-Ver = 1.0.0 ; S-Ver = 1.3.2 Build 20250812 rel.70103
2026-02-08 12:14:28 led-controller[1635]: <6> 288051 Start to run WAN1_ON
2026-02-08 12:14:28 led-controller[1635]: <6> 288051 Start to run WAN0_OFF
2026-02-08 12:14:28 led-controller[1635]: <6> 288051 Start to run LAN_OFF
2026-02-08 12:14:16 modem[11014]: <7> 292036 backup: switch network to WIRED.
2026-02-08 12:14:14 upnp[11323]: <6> 217504 Service start
2026-02-08 12:14:14 upnp[11323]: <6> 217505 Service stop
2026-02-08 12:14:13 remote-management[10916]: <6> 282505 Service stop
2026-02-08 12:14:10 qos[10308]: <6> 259504 Service start
2026-02-08 12:14:10 qos[10308]: <6> 259503 Function disabled
2026-02-08 12:14:10 qos[10308]: <6> 259505 Service stop
2026-02-08 12:14:10 nat[9987]: <6> 211501 Initialization succeeded
2026-02-08 12:14:10 nat[9987]: <6> 211501 Initialization succeeded
2026-02-08 12:14:09 modem[11014]: <7> 292036 backup: switch network to WIRED.
2026-02-08 12:14:09 ppp[9721]: <6> 261091 ppp receive IPCP ACK
2026-02-08 12:14:09 ppp[9721]: <6> 261090 ppp send IPCP Req options(addr=<IP_ADDRESS>;dns1=<DNS_IP>;dns2=<DNS_IP>;)
2026-02-08 12:14:09 ppp[9721]: <6> 261093 ppp receive IPCP NAK options(addr=<IP_ADDRESS>;dns1=<DNS_IP>;dns2=<DNS_IP>;)
2026-02-08 12:14:09 ppp[9721]: <6> 261090 ppp send IPCP Req options(addr=0.0.0.0;dns1=0.0.0.0;dns2=0.0.0.0;)
2026-02-08 12:14:09 ppp[9721]: <6> 261081 ppp receive CHAP Success: Authentication succeeded
2026-02-08 12:14:09 ppp[9721]: <6> 261078 ppp send CHAP Response name=<USERNAME>
2026-02-08 12:14:09 ppp[9721]: <6> 261077 ppp receive CHAP Challenge name=bngsoft
2026-02-08 12:14:09 ppp[9721]: <6> 261060 ppp send LCP ACK
2026-02-08 12:14:09 ppp[9721]: <6> 261058 ppp receive LCP Request options(authtype=PPP_CHAP|type(MD5);magic=<HEX>;mru=1492;)
2026-02-08 12:14:06 ppp[9721]: <6> 261064 ppp receive LCP ACK
2026-02-08 12:14:06 ppp[9721]: <6> 261061 ppp send LCP Request options(mru=1492;magic=<HEX>;)
2026-02-08 12:14:06 ppp[9721]: <6> 261025 pppoe receive PADS sess-id(<SESSION_ID>)
2026-02-08 12:14:06 ppp[9721]: <6> 261024 pppoe send PADR Host-Uniq(<HOST_UNIQ>)
2026-02-08 12:14:06 ppp[9721]: <6> 261022 pppoe receive PADO form AC-MAC(<MAC_ADDRESS>)
2026-02-08 12:14:06 ppp[9721]: <6> 261023 pppoe receive PADO AC-Name(EXCITEL)
2026-02-08 12:14:06 ppp[9721]: <6> 261021 pppoe send PADI Host-Uniq(<HOST_UNIQ>)
2026-02-08 12:14:06 ppp[9721]: <6> 261026 pppoe send PADT due to(resending PADI)
...
(remaining log continues unchanged with the same masking rules applied consistently)
This happening for every few hours...
