After several updates, the connection remains unstable.

After several updates, the connection remains unstable.

After several updates, the connection remains unstable.
After several updates, the connection remains unstable.
Thursday
Hardware Version:
Firmware Version:

It remains incomprehensible what drives the system.

The camera(IPC Einfahrt) is mounted 10m from the EAP 610 and lock to it.

The EAP115 Wall is approximately 50m away.

Although the camera is tethered to the EAP610, which is mounted right next to it, it connects to the EAP 115 Wall.

The system detects the poor and unstable connection, but does not change it according to the specifications.

One would expect the system to bind clients to the best access point, not the worst.

But even the lock is ignored.

 

 

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#1
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Re:After several updates, the connection remains unstable.
Yesterday

Hi  @VolkerS 

Thanks for posting in our business forum.

May I know if you are using a non-VIGI camera? May I know the model of it? 

May I ask for the network topology and did you refer to the "lock to AP" between the camera and EAP610?

 

You may try to check the camera if it is support 2.4G only, and try to put it closer to the EAP as the signal shows not good.

 

If the issue still persists, please try to contact the local support and provide with the forum ID.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#2
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Re:After several updates, the connection remains unstable.
23 hours ago - last edited 23 hours ago

  @Hank21 

Are you using a camera from a manufacturer other than VIGI? Could you please tell me the model?

VIGI C540W

 

Could you please tell me the network topology?

 

 

 

Have you checked the connection between the camera and the EAP610 ("Lock to AP")?

Lock to AP is not working.

 

Please check if the camera only supports 2.4 GHz and place it closer to the EAP, as the signal seems to be weak.

The EAP is located 10 meters from the camera. The signal cannot be too weak there.

 

If the problem persists, please contact local support and provide the forum ID. Sincerely!

TP-Link should also be working on the support, but thanks for the heads-up.

 

 

 

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#3
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