History in Parental Controls

History in Parental Controls

History in Parental Controls
History in Parental Controls
Monday
Model: Archer VX1800v  
Hardware Version:
Firmware Version: 0.14.0 2.0.0 V6092.0 Build 250417 Rel.24761n

Hi,

 

The parental controls on my device just don't seem to work well, it does not retain history for prior days, bedtime control ia hit and miss despite settings being in place and sometime the blacklisted sites disappear from the settings and those sites can be accessed only to come back again when I reopen the app.  Added to the fact that the random MAC address has pretty much made the settings useless unless you are constantly monitoring. 
 

are these common problems or is there just something not working correctly in my device 

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Re:History in Parental Controls
Wednesday

Hi  @Kernow_Yardie 

 

If you haven't already, please check out our FAQ: How to configure Parental Control on TP-Link Wi-Fi Router for details on effectively configuring parental controls on your router.

 

That said, Random MAC Addressing is common on client devices these days, and can certainly undermine the effectiveness of parental controls that use a device's MAC address for identification. One step would be to disable Random MAC on those devices – just for your home network.

 

As for the blacklisted sites disappearing and reappearing in the app, I'd recommend making sure your router's firmware and your Tether app are fully updated. 

 

If they are already fully up to date, you may want to open a support ticket to see if our team can take a deeper look into what may be causing the behavior on your network.

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