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Kidshield Always allow App not workingg

Kidshield Always allow App not workingg

Kidshield Always allow App not workingg
Kidshield Always allow App not workingg
a week ago - last edited Tuesday
Tags: #HomeShield #KidShield
Model: Archer BE400  
Hardware Version: V1
Firmware Version: 1.2.4 Build 20260210 rel.25182(4555)

Hi,

 

I am using Kidshield for my kids. I am facing as issue as the following.

 

Enable Bedime or Time limit for a profile. Then I added 2 applications for always allow. When I am trying to access the application, I got screen time ended or Bedime is applied. How I can use the always allowed apps.

 

Please advice.

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#1
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6 Reply
Re:Kidshiel Always allow App not workingg
Monday

  @Reda_Otrosh 

 

Please any help here.

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#2
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Re:Kidshiel Always allow App not workingg
Tuesday

Hello @Reda_Otrosh ,

Thanks for contacting our community.

 

Have you tested the same Parental control settings on the 1.2.3 version? Does it work normally?

Please confirm that you have set the profiles properly: How do I block or manage APP traffic with HomeShield Advanced Parental Control on a TP-Link Router 

If possible, please take screenshots of your settings and send them here.

 

Best Regards.​​​​​

Welcome to Our Community！ Check Out the Latest Posts: △New Firmware for Archer BE400 V1 to Support IPv6 VPN, Wake On LAN, and More △New Firmware for Archer BE800 V1 to Support VPN Merge, EasyMesh Guest/IoT Network Extend, and More △Enhanced EasyMesh Support with Extended Guest/IoT/MLO Networking and Advanced Features for BE550 V2 △New Firmware for Archer BE900 V2 to Support Multi-WAN, DoH/DoT, EasyMesh in AP Mode and More If you found the post or response helpful, click Helpful. If an answer solves your problem, click Recommended Solution so that others can benefit from it.
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#3
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Re:Kidshiel Always allow App not workingg
Tuesday - last edited Tuesday

  @Joseph-TP 

After testing, I see the following results.

 

 

If I am configuring Bed time or Time limit for the whole profile. Allowed apps can't be accessed after the limits and I am getting the following.

You can see the following settings.

 

 

 

If I set application time limits or Application blocked, Allowed apps still working fine.

The issue is when I set Bedtime or Profile time limit. Is that the normal behavior or we can add exceptions for Bed time and Profile time limit.

Tested in Beta and GA versions(1.2.3 and 1.2.4)

 

Thanks in advance.

 

 

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#4
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Re:Kidshiel Always allow App not workingg
Thursday - last edited Thursday

Hello @Reda_Otrosh ,

 

Do you mean the Allowed Apps feature isn't working while bedtime and time limits are in effect? I think this is normal. Please refer to the function of these two features:

Time limits: limit the client's daily online time.

Bedtime: Clients on the profile cannot access the Internet during Bedtime. 

 

Since you mentioned that the time limit and Bedtime apply to the entire profile. In other words, while these two features are enabled, network access will be unavailable, and Allowed Apps will not function.

Welcome to Our Community！ Check Out the Latest Posts: △New Firmware for Archer BE400 V1 to Support IPv6 VPN, Wake On LAN, and More △New Firmware for Archer BE800 V1 to Support VPN Merge, EasyMesh Guest/IoT Network Extend, and More △Enhanced EasyMesh Support with Extended Guest/IoT/MLO Networking and Advanced Features for BE550 V2 △New Firmware for Archer BE900 V2 to Support Multi-WAN, DoH/DoT, EasyMesh in AP Mode and More If you found the post or response helpful, click Helpful. If an answer solves your problem, click Recommended Solution so that others can benefit from it.
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#5
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Re:Kidshiel Always allow App not workingg
Thursday

  @Joseph-TP 

 

Can we ask developers to add new feature for exception if we are using bedtime to add always allowed app or create exception catagories to use specific app during bedtime.

 

 

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#6
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Re:Kidshiel Always allow App not workingg
Yesterday

Hi @Reda_Otrosh ,

You can send the feedback on Feature Request (Routers) for your need.

 

Welcome to Our Community！ Check Out the Latest Posts: △New Firmware for Archer BE400 V1 to Support IPv6 VPN, Wake On LAN, and More △New Firmware for Archer BE800 V1 to Support VPN Merge, EasyMesh Guest/IoT Network Extend, and More △Enhanced EasyMesh Support with Extended Guest/IoT/MLO Networking and Advanced Features for BE550 V2 △New Firmware for Archer BE900 V2 to Support Multi-WAN, DoH/DoT, EasyMesh in AP Mode and More If you found the post or response helpful, click Helpful. If an answer solves your problem, click Recommended Solution so that others can benefit from it.
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#7
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