I'm using the Deco X50-5G with a SIM from O2 5G-plan "unlimited on-demand" with a data plan of 10 GB each day wich can be topped up in 2 GB steps by SMS, when the 10GB are used.
Until end of november 2025 sending SMS was working fine. Since then, sending SMS is generating an error message. When I put the SIM card into my mobile phone, sending SMS is working fine.
What can I do?
Hi,
If you still can reproduce this issue, could you please help me save the web UI system log and send it to support.forum@tp-link.com so that I can forward it to the senior engineer for further assistance.
(Please add forum ID#858356 in the subject.)
And can I also have a screenshot of the error message?
Wait for your reply.
Best regards.
Hello David,
thank you for your answer. I just sent the data (Web UI system log and screenshot) to the given email adress.
BR Andreas
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