Archer GE800 randomly reboot

Archer GE800 randomly reboot

Archer GE800 randomly reboot
Archer GE800 randomly reboot
Yesterday
Model: Archer GE800  
Hardware Version: V1
Firmware Version: 1.3.2 Build 20250929 rel.49558(4555)

I'm waiting a new GE800 release too. I've a v1 version.
The last one is unstable. I'm a remote worker, I'm making a fool of myself because it reboots during a call.

The router reboots at least once a day!
I've tried to reset and reconfigure from scratch the router, nothing changed...I've also tried to disable EasyMesh (I've read here this workaround), nothing changed.
In the log nothing is reported.

I can help you if you need an early beta tester.

Please help!

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#1
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7 Reply
Re:Archer GE800 randomly reboot
17 hours ago

Hello  @gordonfreeman87 ,

Welcome to our community.

 

Have you checked whether you set the Reboot schedule on your router?  If yes, disable it for a try.

The tech team has been made aware of your case; they will likely reach out to you via email to continue troubleshooting. Please check your email inbox and confirm.

 

Best Regards.

 

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#2
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Re:Archer GE800 randomly reboot
17 hours ago

  @Joseph-TP 

is disabled, as you can see in the screenshot.

It happens at least once a day, at random times.

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#3
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Re:Archer GE800 randomly reboot
17 hours ago
I've received your email. I've followed your instructions. I'll update you in the next days.
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#4
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Re:Archer GE800 randomly reboot
16 hours ago

  @gordonfreeman87 

Could you please let me know what action has been taken by the support team?

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#5
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Re:Archer GE800 randomly reboot
15 hours ago
they sent me a beta firmware.
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#6
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Re:Archer GE800 randomly reboot
10 hours ago

  @gordonfreeman87 

really? Could you please share the file name?

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#7
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Re:Archer GE800 randomly reboot
10 hours ago

  @Joseph-TP is possible to share the beta firmware?

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#8
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