Archer GE800 randomly reboot

Archer GE800 randomly reboot

Archer GE800 randomly reboot
Archer GE800 randomly reboot
Monday
Model: Archer GE800  
Hardware Version: V1
Firmware Version: 1.3.2 Build 20250929 rel.49558(4555)

I'm waiting a new GE800 release too. I've a v1 version.
The last one is unstable. I'm a remote worker, I'm making a fool of myself because it reboots during a call.

The router reboots at least once a day!
I've tried to reset and reconfigure from scratch the router, nothing changed...I've also tried to disable EasyMesh (I've read here this workaround), nothing changed.
In the log nothing is reported.

I can help you if you need an early beta tester.

Please help!

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#1
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11 Reply
Re:Archer GE800 randomly reboot
Yesterday

Hello  @gordonfreeman87 ,

Welcome to our community.

 

Have you checked whether you set the Reboot schedule on your router?  If yes, disable it for a try.

The tech team has been made aware of your case; they will likely reach out to you via email to continue troubleshooting. Please check your email inbox and confirm.

 

Best Regards.

 

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#2
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Re:Archer GE800 randomly reboot
Yesterday

  @Joseph-TP 

is disabled, as you can see in the screenshot.

It happens at least once a day, at random times.

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#3
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Re:Archer GE800 randomly reboot
Yesterday
I've received your email. I've followed your instructions. I'll update you in the next days.
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#4
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Re:Archer GE800 randomly reboot
Yesterday

  @gordonfreeman87 

Could you please let me know what action has been taken by the support team?

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#5
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Re:Archer GE800 randomly reboot
Yesterday
they sent me a beta firmware.
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#6
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Re:Archer GE800 randomly reboot
Yesterday

  @gordonfreeman87 

really? Could you please share the file name?

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#7
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Re:Archer GE800 randomly reboot
Yesterday

  @Joseph-TP is possible to share the beta firmware?

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#8
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Re:Archer GE800 randomly reboot
15 hours ago

Hi @gordonfreeman87 ,

No worry, I will follow up.

 

@ABC_ChoCo , the beta firmware is likely to help with the unexpected auto reboot behavior encountered by gordonfreeman87.

Would you mind providing more details about your case? Different situations may require different solutions.

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#9
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Re:Archer GE800 randomly reboot
15 hours ago
My router had been running for over 20 days, but I noticed it rebooted on its own about three days ago. Is there any new firmware available? As in the main example, I am using the official firmware version 1.3.2.
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#10
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Re:Archer GE800 randomly reboot
15 hours ago
@Joseph-TP
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#12
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