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TP Link Archer BE9300 Tri-Band Wi-Fi 7 Router - issue with iPhone

TP Link Archer BE9300 Tri-Band Wi-Fi 7 Router - issue with iPhone

TP Link Archer BE9300 Tri-Band Wi-Fi 7 Router - issue with iPhone
TP Link Archer BE9300 Tri-Band Wi-Fi 7 Router - issue with iPhone
Yesterday
Tags: #Network Connectivity #Wi-Fi 7
Model: Archer BE9300  
Hardware Version: V1
Firmware Version: 1.2.3 Build 20260127 rel.53303(4555)

I recently purchased a TP-LINK Archer router as I upgraded to a two gigabit line and the ISP provided technicolor is not very good.

 

Anyway, since installing the Archer, my partners iPhone has had nothing but connectivity issues. It regularly disconnects, buffers on YouTube and TikTiok and is generally unusable. We never had this issue with the technicolor, so obviously fingers are being pointed at the router.

 

I have tried the following so far:

- Split the 2.4, 5 and 6GHZ networks onto their own SSIDs. 

- Disabled smart connect

- OFDMA/MU-MIMO is enabled

- Fixed the IP of the iPhone on the router

- Set the iPhone as a High Priority device

- Disabled MAC anonymisation on the iPhone

- Ensured the device is up to date

- Ensured the iPhone is up to date

 

Has anyone else experienced a similar issue and is there a way to fix this? Every other device (including another iPhone) work fine

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Re:TP Link Archer BE9300 Tri-Band Wi-Fi 7 Router - issue with iPhone
Yesterday

Hello @Gbates98 ,

Welcome to our community.

 

May I know the model and operating system of the iPhone?

Comparing the wireless connection settings of your two iPhones, based on your statement that the other iPhone can stably use the router's network.

 

Here are some suggestions that may help:

Wi-Fi Channel Optimization:
1. Log in to the web interface of the router (http://tplinkwifi.net)
2. Go to Advanced > Wireless > Wireless Settings
3. Try different Wi-Fi channels to avoid nearby interference • this is especially important and can make a significant difference
4. For the 2.4GHz network, set the channel width to 20MHz
5. For the 5GHz network, set the channel width to 80MHz or 40MHz to avoid interference

Check Parental Controls:
Make sure the iPhone is not included in any Parental Control profiles, as this could cause connection issues.

Firmware Update:
Log into the web interface and go to Advanced > System > Firmware Update to ensure your router firmware is up to date.

Try Disabling OFDMA/MU-MIMO:
While you mentioned these are currently enabled, sometimes disabling them can improve compatibility with certain devices, particularly iPhones.

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