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Got a new phone and now Deco app wants me to seup a new network even though it is already setup

Got a new phone and now Deco app wants me to seup a new network even though it is already setup

Got a new phone and now Deco app wants me to seup a new network even though it is already setup
Got a new phone and now Deco app wants me to seup a new network even though it is already setup
Yesterday
Tags: #Deco App Related

https://community.tp-link.com/en/home/forum/topic/217954

 

After 5 years this is still an issue. Do you know have one person there of average intelligence that understand people change mobile phones. I can longer access the admin setting on my network just because I got a new phone?

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Re:Got a new phone and now Deco app wants me to seup a new network even though it is already setup
5 hours ago

  @JM47 

Hi, welcome to the community.

Can you leave me a message with the MAC address of the main Deco as well as the login email ID on the Deco App?

(PS: You might need to follow my account before sending the message.)

 

Most of the previous feedback is due to users having logged into another TP-Link email ID, which is not the original email that was used to set up the Deco.

Thank you very much.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for all Deco models
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