TP-link Archer AX53 Firmware Version 1.7.1 Build 20260213 rel.87654 (Wi-Fi 5 Device Speed Capped)
Hello,
This is to confirm that last night I updated the firmware to version 1.7.1 Build 20260213 rel.87654 on my Archer AX53 and since then I have been facing the following issues:
- Wi-Fi range has significantly decreased. At the same distance, I am now getting slower speeds on Wi-Fi 6 devices while using channel 149 and 80 MHz channel width on 5 GHz. Previously, I used to get 800 Mbps+, but now I am getting around 400 Mbps. However, when I move very close to the router, I can still get 700 Mbps+.
- Wi-Fi range has also decreased on Wi-Fi 5 devices, and the speed appears capped at about one-fourth of the previous performance while using the same channel settings. On my gigabit internet connection, the speed now rarely exceeds 250 Mbps in the same environment. Previously it was 500 Mbps+ on the same device.
- The 2.4 GHz band is also behaving similarly with reduced range and speed.
- The web interface has become very slow and less responsive after the update.
Solutions I have already tried are as follows:
- Factory reset and reconfigured everything, but no improvement.
- Enabled and disabled QoS, but no improvement.
We would really appreciate a quick fix for these issues.
Thank you for your attention,
TP-Link Support Team
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@Joseph-TP yes its really unstable and when i tried for example playing on ps5 fornite on firmware 1.7.1 ping was betweeb 60 to 100 and when i try to download or update a game while playing ping goes above 100 and speed decline while on firmware 1.6.2 non of these happens ping between 40 to 60 and when i download or update anything while playing the ping is stable so i downgraded to firmware 1.6.2
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Hi @TPL53 ,
Thank you for the clarification.
So, if I understand correctly, when you were using version 1.6.2—as well as other firmware versions—the only issue you encountered was wireless connection dropouts.
However, with version 1.7.1, you experienced not only wireless dropouts but also increased latency and reduced wireless speeds—is that correct?
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@Joseph-TP with 1.6.2 no issue at all no drop out of internet or anything but with firmware 1.7.1 all issues appear
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@TPL53 ,
If that's the case, I'm a bit confused as to why you want to know about firmware version 1.5.4.
If version 1.6.2 is stable, you may keep this configuration for now. Additionally, we have escalated your case to our engineering team; we recommend that you keep an eye on your email and stay in contact with the engineer assigned to your case.
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@Joseph-TP because i saw many people went to this version 1.5.4 so i want to know if its even better than 1.6.2 or not
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@TPL53 ,
I see. In that case, you will indeed have to wait for feedback from other users who have upgraded to version 1.5.4.
If it is convenient for you, please also keep in touch with our engineers; this would be very helpful for our further analysis of the anomaly.
Thank you for your understanding and support.
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Three and a half months to fix a faulty firmware—it seems TP-Link's strategy is to wear down its customers until they stop complaining about the errors they cause in their devices.
This situation is getting tiresome.
Does the Engineering department really need that much time to fix its own mistakes?
Does TP-Link test its firmware before officially releasing it, or do they just use their users as beta testers?
I've honestly had nothing but problems with this router every time I update it. With version 1.44, you couldn't even see the router's web admin panel if you used the browser in dark mode.
So, of the last four firmwares they've released—v1.44, v1.5.4, v1.62, and v1.7.1—only version 1.5.4 has proven stable and reliable.
It's clear the engineering department conducts exhaustive testing to verify the functionality of their software before release, only to create a host of problems for thousands of users who are left scrambling to find solutions to their constant errors.
This criticism isn't directed at you, Mr. Joseph, but at a support department that seems to think taking four months to resolve a firmware issue they themselves created is acceptable.
They can't even be bothered to withdraw the latest firmware to stop it from causing problems for their customers.
I understand that mistakes can happen, but what I don't understand is the negligence and the constant stream of errors that they then ignore for months.
In any case, I appreciate that you're at least taking the trouble to try and provide support for this error so that people can at least find the causes of their router problems after the update.
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