Dual SSID's with same name - one with not-exsisting mac address
Hi !
I have an mesh system with three XE75. This set replaced a former set in the start of 2024. This has worked as it should - until now. In the recent periode, the wifi network has become unstable, and I have had to reboot my wifi clients to get online again. Since this simple "workaround" has fixed my problems, I have'nt research any further the root-cause why this has happend.
But now things has gotten worse, so now I would like to fix the problem once for all
I have one (and only one) SSID - Bekkeberget_ISP, with both 2,4 GHz, 5 Ghz and 6 Ghz. The Deco system is pure wifi/access points, I have en pfsense acting as router, and DHCP server (using 192.168.86.1 /24 as def gw)
My three Deco's has the following mac-addresses (ends with):
Main Deco, 192.168.86.100, mac: ....1B-49
sec Deco, 192.168.86.117, mac....1B-C1
third Deco, 192.168.86.112, mac...1B-53
But in my Deco app - I have an option to "change network" :

And - when I click on that option, it shows two networks - with the same SSID - but pointing at two different mac-addresses:

I'm pretty sure that this is the cause of my problems. My wifi-clients is trying to connect to an non-exsiting network, but with the correct SSID name...
The correct network is with the unit with the mac-address that ends with 1B-49. I do not have that other mac address (...1D-BC) in my network anywhere...And I will only have one SSID - with one network, and one main Deco, pointing at the correct mac-address...
So my questions are:
- How do I remove the second (and with wrong mac-address) network (with the same SSID) ? I cannot see any options how to remove just that one ?
- Will a factory reset of my Deco's fix this ?
- Could the second/wrong network, be from my first set of Decos ? And - if so - is this network in my "cloud account" - and not in my physical network/boxes ?
Appreciate your help and assistance ![]()
Regards
Bjørn Myhre
