Parental controls have led to poor signal across the home

Parental controls have led to poor signal across the home

Parental controls have led to poor signal across the home
Parental controls have led to poor signal across the home
Yesterday
Model: Deco M5  
Hardware Version: V3
Firmware Version: 1.9.1

Since paying for a home shield and advanced parental controls our internet speed is terrible. We are switching to data on our cellphones just to load a website (forget watching videos) and it is impacting video conferencing while working from home even if the parent's laptops are prioritized. We really want to be able to restrict our son's internet use but so far it feels like we are all being punished!  

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#1
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1 Reply
Re:Parental controls have led to poor signal across the home
3 hours ago

  @Mcarr 

 

Would you mind referring to this link to submit the Deco App log

 

How to submit Deco APP log

 

@David-TP 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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