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TP Link Cloud wont connect

TP Link Cloud wont connect

TP Link Cloud wont connect
TP Link Cloud wont connect
Yesterday - last edited 13 hours ago
Tags: #TP-Link ID Related
Model: VX420-G2h  
Hardware Version: V1
Firmware Version: 0.9.0 2.0.0 v603c.0 Build 241224 Rel.29498n

My router is provided by my ISP and I can not connect to TP-link Cloud...the router just will not allow it but it has the function

 

ISP says it is Tp link's problem......TP Link say it is the ISP problem...I dont care whose problem is it I just want to be able to use it as advertised

 

 

Thanks for your help

 

 

 

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#1
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6 Reply
Re:TP Link Cloud wont connect
18 hours ago

  @Eors71 

 

You should use the router's local administrative password.

In order to login, you should know your router's administrative password - hopefully provided by your ISP.

In the end, your ISP is obligated to help you with this - they have provided a router for you - its firmware has been customized for them.

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#2
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Re:TP Link Cloud wont connect
16 hours ago
Logging into the router isn’t the problem….the problem is it won’t log into tp link cloud
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#3
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Re:TP Link Cloud wont connect
14 hours ago

  @Eors71 

 

What exactly you're trying to achieve ? To configure a TP-Link ID within the router's WebGUI, which you can use to login into the router  ?

Or the router can't check for an updated firmware release. In both cases keep in mind that  VX420-G2 has a customized firmware for your ISP.

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#4
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Re:TP Link Cloud wont connect
14 hours ago

  @terziyski 

 

I want to be able to log the router in with my TP link id so it is accessible from the tether app....mr archer router at my other premises is able to be logged in remotely...this one cant unless i am on the same wireless network

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#5
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Re:TP Link Cloud wont connect
14 hours ago

  @Eors71 

 

In general, the steps should be:

Login the router, configure your TP-Link ID in the router WebGUI. Save the settings and Logout.

On the next login screen select:

 

 

Login with your newly configured TP-Link ID.

If that doesn't work for you, then most probably the reason is a customized router FW.

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#6
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Re:TP Link Cloud wont connect
12 hours ago
Tried all that and doest work...when you click on th TP Link Cloud within the WebGUI it says oops we cant reach the cloud server contact technical support...who dont support anything Guess it is just a useless setup router Have looked at an archer but it doesnt have 4 network port and 1 WAN port which is what I need...they generally only have 4 ports and 1 of them is a WAN port
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#7
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