Deco App Showing Clients in (Other) Category

Deco App Showing Clients in (Other) Category

Deco App Showing Clients in (Other) Category
Deco App Showing Clients in (Other) Category
Wednesday
Model: Deco M4  
Hardware Version: V2
Firmware Version: 1.8.1 and 1.8.2

Hello !! Can you please fix the client devices showing under (other) category in Deco App since a long time and still not fix this issue yet. Can you please fix it ASAP.

 

Please & Thank You !! ❤️
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#1
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3 Reply
Re:Deco App Showing Clients in (Other) Category
Friday

  @ARGamingPK1 

Hi,
Your case is being followed up by our technical support team (ticket ID TKID251123167). It's recommended that you reply to the email if you need assistance.
Best Regards

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#2
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Re:Deco App Showing Clients in (Other) Category
Friday

  @Solla-topee 

 

I have the same issue as well a bunch of my tp-link smart bulbs show being connected via either net but I already let Ryan from the us forms know about it :) 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#3
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Re:Deco App Showing Clients in (Other) Category
Friday

  @Solla-topee They said that...... Hi, 

 

Many thanks for your valued reply. 

 

 This problem cannot be solved temporarily, I hope you can understand that it should also be difficult to solve in the future.

 

We look forward to hearing back from you. If you have additional information or feedback to provide, please feel free to let us know.

Please & Thank You !! ❤️
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#4
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