Home Network Community > xPON > Connected, No Internet on iPhone
< xPON

Connected, No Internet on iPhone

Connected, No Internet on iPhone

Connected, No Internet on iPhone
Connected, No Internet on iPhone
Yesterday - last edited Yesterday
Tags: #EasyMesh
Model: XX530v  
Hardware Version: V1
Firmware Version: v1.8_0.7.0_3.0.0 Build 250606

Hello Team,

I recently purchased the XX530V and have been experiencing connectivity issues since setting it up.

At home, I am using an EasyMesh configuration with an Ethernet backhaul. The XX530V is configured as the main host, and multiple Archer C6/A6 V4 units are set up as satellite routers.

Since switching to the XX530V as the host, I’ve noticed that my iPhones frequently fail to connect to the internet. Previously, when I was using only the Archer C6/A6 devices in the same setup, everything worked without any issues.

Could you please assist in identifying the cause of this problem and suggest a solution?

Thank you for your support.

  0      
 
  0      
 
#1
Options
2 Reply
Re:Connected, No Internet on iPhone
Yesterday

Hello @Kedare ,

Welcome to our community.

 

Did you get the XXX530v from your ISP? Who is your ISP? For your case, please try the following troubleshooting steps:

1. Open the Aginet app and check MORE > Block List to make sure your iPhones are not mistakenly blocked.

2. Log in to the web management interface of the XX530v, go to Advanced > Wireless > Wireless Settings, and try disabling "Band Steering". This will separate the WiFi bands and may improve device compatibility.

3. In the same Wireless Settings page, try changing the encryption method to "WPA2-PSK/WPA-PSK" to improve compatibility with your iPhones.

4. Try a few different wireless channels in the Wireless Settings to see if that helps.

5. Make sure your iPhones have the latest iOS updates installed.

6. Reboot the XX530v router.

 

Best Regards.
 

Welcome to Our Community！ Check Out the Latest Posts: △New Firmware for Archer BE400 V1 to Support IPv6 VPN, Wake On LAN, and More △New Firmware for Archer BE800 V1 to Support VPN Merge, EasyMesh Guest/IoT Network Extend, and More △Enhanced EasyMesh Support with Extended Guest/IoT/MLO Networking and Advanced Features for BE550 V2 △New Firmware for Archer BE900 V2 to Support Multi-WAN, DoH/DoT, EasyMesh in AP Mode and More If you found the post or response helpful, click Helpful. If an answer solves your problem, click Recommended Solution so that others can benefit from it.
  0  
  0  
#2
Options
Re:Connected, No Internet on iPhone
Yesterday - last edited Yesterday

Hello @Joseph-TP,

 

Thank you for your reply I brought it myself

 

I was trying something trying to use XX530V without my ISP router but that didn't work out but not an issue.

 

1. No iPhones are blocked

2. Band Steering is always turned off

3. I tried I have WPA3 by default, but I tried changing them, it works for sometime but again same issues

4. I tried few different bands, the connection stays persistent for some time after again I get same issues

5. All the iPhones use latest updated iOS versions

6. Rebooting makes no difference

  0  
  0  
#3
Options

Information

Helpful: 0

Views: 61

Replies: 2

Tags

EasyMesh
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.