Got a HB410 today as part of my broadband plan and replaced an old Asus router.
All my devices work fine except for my HP M277dw printer. I couldn't print anything wirelessly even though I could see the printer. I tried removing the printer and adding it back but now it can't even detect my printer at all.
I tried disabling band steering but nothing seems to work. Help please!
Hi,
You can refer to the instructions below to troubleshoot if a certain device can't connect to the Deco's Wi-Fi.
Certain Clients fail to connect to Deco Wi-Fi
When connecting the printer to the Deco's Wi-Fi, do you see an error message(if any)? If so, please send us the error message.
If the printer is connected to the Deco's Wi-Fi but you can't detect it, please check the printer's IP address and test whether you can ping it successfully from your phone/laptop when both are connected to the same Wi-Fi.
Best Regards
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