Archer VX1800v - Not Working with Sky Full Fibre

Archer VX1800v - Not Working with Sky Full Fibre

Archer VX1800v - Not Working with Sky Full Fibre
Archer VX1800v - Not Working with Sky Full Fibre
Yesterday - last edited 7 hours ago
Tags: #Sky FTTP Connection
Model: Archer VX1800v  
Hardware Version: V1
Firmware Version: 0.14.0 2.0.0 v6092.0 Build 250417 Rel.24761n

Hello TP Link support.

 

A few months ago I joined SKY broadband, using the phone line with the SKY router - Fine. It's WiFi was poor so I bought a new TP-Lin Archer VW1800. Set it up and put in the usual login details SkyMerVDSL etc and it worked perfectly. No problems at all, thanks for a great router.

 

A couple of weeks ago, SKY contacted me and offered FULL FIBRE upgrade which I accepted. Last week the engineer installed the Fibre to their BT box inside and connected the SKY router to test it. Fine, works OK and good speeds.

 

So I asked him, can I now swap to my trust new TP-Link Router? He was not sure. I swapped them over, connecting the BT box to the WAN port on the Archer and waited.... No good. It would not connect to SKY.

 

I trawled the net and even asked Gemini, all the answers were the traditional settings for ADSL connection. I called and got through to SKY support and was told they do not support TP Link routers and could not help or advise.

 

So, here I am. Is it possible to use this nearly ne Archer VX1800v to Sky's Full Fibre (FTTP) broadband connection? If yes, please tell me how to do it. I'm currently using the Archer as a WiFi access point with the Sky router acting as connection and DHCP server.

 

Any advice warmly welcomed. If my issue has already been answered, please point me to where it is, I can't find anything relating to FULL FIBRE connectivity.

 

I suspect that as more phone lines are "upgraded to fibre" folk with non-sky routers users are going to be asking the same question.   

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1 Accepted Solution
Re:Archer VX1800v - Not Working with Sky Full Fibre-Solution
7 hours ago - last edited 7 hours ago

  @Joseph-TP 

Hi Joseph, thanks for that detailed reply but I have to report that did not work.

I did not have the OPERATION MODE as an option under Advanced, tried the EWAN Delete All suggestion and that did not provide it.

 

So I decided to do a Factory Reset to start afresh.

 

Once I connected via Ethernet cable and logged in  to the admin, went to QUICK SETUP -> ISP SETUP and chose Other from the list, this took me to ENTER THE INTERNET INFORMATION screen.

I left the default L2 Interface set to EWAN

Left the VLAN unchecked

I selected DYNAMIC IP from the drop down list 

 

CLICKED NEXT - It then connected to SKY and all is well.

 

I would suggest this is probably the easiest way - All I had to do is to setup my WIFI again and I'm done.

 

Hope this helps others trying to connect to SKY FTTP possibly after updating from ADSL.

Regards
Chas

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Re:Archer VX1800v - Not Working with Sky Full Fibre
10 hours ago

Hello @ChasL001 ,

Welcome to our community.

 

Thanks for reaching out! I understand that you want to use your Archer VX1800v as the main router with Sky's Full Fibre (FTTP) broadband connection, rather than just as a WiFi access point behind the Sky router.

Yes, you can absolutely use your Archer VX1800v with Sky's Full Fibre connection! Since FTTP uses an Ethernet connection rather than a DSL line, you'll need to configure your Archer VX1800v in Wireless Router Mode. Here's how to set it up:

1. Connect a phone or PC to the router's Wi-Fi or LAN ports, and access http://tplinkmodem.net.
2. Select your Region & Time Zone, navigate to Advanced > Operation Mode, and switch to the Wireless Router Mode.
3. Connect the LAN4/WAN port of your Archer VX1800v to the Sky ONT box (the fiber termination box) using an Ethernet cable.
4. Go to Basic > Internet to enter the setup information from Sky. You'll likely need to select the appropriate Connection Type (typically Dynamic IP or PPPoE depending on Sky's requirements) and enter any credentials provided by Sky.

For a detailed setup walkthrough, you can refer to this FAQ: How to configure the AC VDSL/ADSL Modem Router as a regular wireless router (new logo)
You can also watch this video guide: How to configure the wireless router mode for TP Link DSL modem router

Tip: If Operation Mode is unavailable under Advanced, go to Advanced > Network > EWAN, click Delete All, and then Add to input the setup information from your service. provider.

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Re:Archer VX1800v - Not Working with Sky Full Fibre-Solution
7 hours ago - last edited 7 hours ago

  @Joseph-TP 

Hi Joseph, thanks for that detailed reply but I have to report that did not work.

I did not have the OPERATION MODE as an option under Advanced, tried the EWAN Delete All suggestion and that did not provide it.

 

So I decided to do a Factory Reset to start afresh.

 

Once I connected via Ethernet cable and logged in  to the admin, went to QUICK SETUP -> ISP SETUP and chose Other from the list, this took me to ENTER THE INTERNET INFORMATION screen.

I left the default L2 Interface set to EWAN

Left the VLAN unchecked

I selected DYNAMIC IP from the drop down list 

 

CLICKED NEXT - It then connected to SKY and all is well.

 

I would suggest this is probably the easiest way - All I had to do is to setup my WIFI again and I'm done.

 

Hope this helps others trying to connect to SKY FTTP possibly after updating from ADSL.

Regards
Chas

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