Wired backhaul

Wired backhaul

Wired backhaul
Wired backhaul
Yesterday
Model: Deco M5  
Hardware Version:
Firmware Version:

I have an m5 system with 6 nodes, three of them are on a wired backhaul with cat 6 cable to a tp link managed switch on a 500mb line 

 

Last year I had a lot of problems wih the "abnormal WAN port speed error", which limited my download speed to around 90mb. After much discussion with TPlink I resolved it by replacing a cable, and swapping round the decos so a different unit was the main deco. 
 

all worked fine until about 4 weeks ago the dreaded wan port speed error occurred. 
 

I restarted the system and the error went, but now my three nodes that are wired back to the switch are not showing as connected via Ethernet in the app. 
 

I have tried everything including replacement of all the Ethernet cables for brand new.  One will work, and the then the other two will stop. I'll unplug restart and then another one will work and the others won't. 
 

sometimes none work! 
 

Anyone got any ideas what could be going on? 
 

 

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Re:Wired backhaul
14 hours ago

  @Panman81 

Hi, 
Please confirm the following information about the reported phenomenon for further analysis.

 

  1. Is your network diagram ISP modem -- main Deco -- managed switch -- 3* wired Deco nodes, and 2* wireless Deco nodes? What's the model number of the managed switch? Are the two wireless Deco nodes connected to the main Deco directly?
  2. Currently, are the wired satellite Deco nodes displayed online in the Deco app but do not indicate wired/wireless to the main Deco, or are the wired Deco nodes displayed offline in the Deco app?
  3. Please disconnect an Ethernet cable from a wired satellite Deco node, move it close to the main Deco, and see if it displays online in the Deco app and indicates wireless to the main Deco.
  4. Whether the client devices that connected to the wired satellite Deco nodes have the same download speed as before the reported phenomenon occurred?
  5. What's the Deco M5's firmware and hardware version?
 
Best Regards

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