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Wired client not appearing in web management page or aginet app

Wired client not appearing in web management page or aginet app

Wired client not appearing in web management page or aginet app
Wired client not appearing in web management page or aginet app
Yesterday
Model: HB710  
Hardware Version:
Firmware Version:

I am currently using 2x TP Link HB710 that came with my Singapore MyRepublic as my ISP. It's currently operating in Router mode, where the main router 10G LAN Port is connected to DLink F206XT switch, the 2nd HB710 are connected to this switch through ethernet wired backhaul connection. I have added the 2nd HB710 as a easymesh agent, not controller via the aginet app and the ethernet cable was connected after. 

 

I cannot see my PC which is connected via the switch, via ethernet 6e cable. If I disconnect the ethernet wired backhaul of the 2nd HB710, the wired client reappears. 

 

Will this affect my PC internet connection in any way?

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#1
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3 Reply
Re:Wired client not appearing in web management page or aginet app
18 hours ago

  @smgoh6 

 

My guess it's the switch. For deco back haul to work the switch needs to be an unmanned switch and the one your using is a managed switch. 

 

You can find more info here

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#2
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Re:Wired client not appearing in web management page or aginet app
11 hours ago

  @smgoh6 

Hi, welcome to the community.
"I cannot see my PC which is connected via the switch, via ethernet 6e cable."
-When this happens, does the PC obtain an IP address? Can it access the internet? You can refer to the following FAQ to check the IP address info on the PC: How to find your IP address on Windows OS
If you connect the PC directly to the 2nd HB710, will it display correctly in the Aginet app or HB710's web management, and will it have internet access?

 

Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> Enhance Your Tapo App Experience: Introduction to Several Practical Features >> Troubleshooting for Tapo Camera's Privacy Mode Automatic Activation
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#3
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Re:Wired client not appearing in web management page or aginet app
7 hours ago - last edited 7 hours ago

  @smgoh6 my pc is able to connect to the internet when connected through the switch using cat 6e cables, i am able to see the IP address for my PC. i have not tried to connect to the 2nd hb710 as the distance can be quite far and will need a long ethernet cable for connection. 

 

previously i faced issues with "No DHCP server found" periodically for my PC connected through the switch using cat 6e cables but back then, my 2nd hb710 was also operating as a controller (router mode) so i figured this was the root cause of the "No DHCP server found" problem faced on my PC.

 

just want to make sure i dont run into  "No DHCP server found" issue for my PC

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