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OC200 - change to Cloud Connected

OC200 - change to Cloud Connected

OC200 - change to Cloud Connected
OC200 - change to Cloud Connected
2026-04-22 08:30:41 - last edited 2026-04-24 07:52:31
Tags: #Controller
Model: OC200  
Hardware Version: V1
Firmware Version: acual

Hi all,

 

how can I change the cloud connectivity of OC200 that was setup without cloud connection.

I resetted on device for testing.  After that reset Cloud light is flashing and I can setup with cloud. OK.

But when system is already running, the buttons are greyed out and I cannot reset anymore (because systems are in use).

That seems to be the same for all my already installed controller.

 

Any help?

 

Thanks 

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Re:OC200 - change to Cloud Connected-Solution
2026-04-24 07:52:25 - last edited 2026-04-24 07:52:31

Hi  @Gernot_Meyer 

 

Thanks for posting here.

This is because you were logging in to the controller via its cloud account.

Only when logging in via a local account can you disable cloud access.

Below is a guide about how to change the cloud owner account for your reference:

 

How to Change the Cloud Owner Account for Omada Controllers?

 

Gernot_Meyer wrote

Hi all,

 

how can I change the cloud connectivity of OC200 that was setup without cloud connection.

I resetted on device for testing.  After that reset Cloud light is flashing and I can setup with cloud. OK.

But when system is already running, the buttons are greyed out and I cannot reset anymore (because systems are in use).

That seems to be the same for all my already installed controller.

 

Any help?

 

Thanks 

 

Wish you a happy life and smooth network usage!  Help Us Improve - Omada AP Installation Guide >Get the Latest Omada SDN Controller Releases Here< >Get the Latest Firmware Releases for Omada Routers Here< >Experience the Latest Omada EAP Firmware<
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Re:OC200 - change to Cloud Connected
2026-04-22 21:38:41

  @Gernot_Meyer In Global View > Cloud Access, you should be able to enable cloud access for your Controllers.

Check out our subreddit, r/Omada_Networks! Want to help test and give feedback on new products? Sign up for the US Enterprise Beta Program here! Need a ticket? Contact Technical Support
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Re:OC200 - change to Cloud Connected
2026-04-23 06:04:44

Hi and thanks for answer.

 

That feature is greyed out at any Controller!

Only reset helps.

 

Regards

Gernot Meyer

 

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Re:OC200 - change to Cloud Connected-Solution
2026-04-24 07:52:25 - last edited 2026-04-24 07:52:31

Hi  @Gernot_Meyer 

 

Thanks for posting here.

This is because you were logging in to the controller via its cloud account.

Only when logging in via a local account can you disable cloud access.

Below is a guide about how to change the cloud owner account for your reference:

 

How to Change the Cloud Owner Account for Omada Controllers?

 

Gernot_Meyer wrote

Hi all,

 

how can I change the cloud connectivity of OC200 that was setup without cloud connection.

I resetted on device for testing.  After that reset Cloud light is flashing and I can setup with cloud. OK.

But when system is already running, the buttons are greyed out and I cannot reset anymore (because systems are in use).

That seems to be the same for all my already installed controller.

 

Any help?

 

Thanks 

 

Wish you a happy life and smooth network usage!  Help Us Improve - Omada AP Installation Guide >Get the Latest Omada SDN Controller Releases Here< >Get the Latest Firmware Releases for Omada Routers Here< >Experience the Latest Omada EAP Firmware<
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#4
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Re:OC200 - change to Cloud Connected
2026-04-24 07:58:53

Hi,

thanks for answer.

No I am not logged in with my cloud account because OC200 is NOT connected to Cloud!

But I want to join cloud!

 

Regards

Gernot MEyer

 

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#5
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Re:OC200 - change to Cloud Connected
2026-04-24 15:40:22

  @Gernot_Meyer What version do you see on your controller? If you click the 3 dots in the top right corner in the UI, and then About, you should see the controller version as well as the Firmware (that includes a build number).

Check out our subreddit, r/Omada_Networks! Want to help test and give feedback on new products? Sign up for the US Enterprise Beta Program here! Need a ticket? Contact Technical Support
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#6
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Re:OC200 - change to Cloud Connected
2026-04-27 02:24:32

Hi  @Gernot_Meyer 

Thanks for the reply.

If so, did you plug the OC200 to the Internet? Normally, a router. We need Internet access to enable cloud access.

Gernot_Meyer wrote

Hi,

thanks for answer.

No I am not logged in with my cloud account because OC200 is NOT connected to Cloud!

But I want to join cloud!

 

Regards

Gernot MEyer

 

 

Wish you a happy life and smooth network usage!  Help Us Improve - Omada AP Installation Guide >Get the Latest Omada SDN Controller Releases Here< >Get the Latest Firmware Releases for Omada Routers Here< >Experience the Latest Omada EAP Firmware<
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#7
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Re:OC200 - change to Cloud Connected
2026-04-27 05:52:23

Hi,

 

thanks for reply. WLAN is working fine.

So Controller is surely connected to the Internet.

 

Regards

 

Gernot 

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