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5GHz going missing and 2.4GHz speed collapsing but fixes temporarily for a few hours with restart

5GHz going missing and 2.4GHz speed collapsing but fixes temporarily for a few hours with restart

5GHz going missing and 2.4GHz speed collapsing but fixes temporarily for a few hours with restart
5GHz going missing and 2.4GHz speed collapsing but fixes temporarily for a few hours with restart
Yesterday
Tags: #Network Connectivity
Model: Archer BE3600  
Hardware Version:
Firmware Version:

5GHz going missing and 2.4GHz speed collapsing but fixes itself temporarily for a few hours with restart

 

TWT disabled

OFDMA/MU-MIMO disabled

Smart Connect disabled

Both 2.4 and 5 GHz enabled and not hidden

5GHz channel width 20/40/80/160 MHz. Channel auto, mode 802.11a/n/ac/ax/be mixed

Firmware up to date

System log did not report any errors

ECO mode: normal mode

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#1
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2 Reply
Re:5GHz going missing and 2.4GHz speed collapsing but fixes temporarily for a few hours with restart
16 hours ago

  @lumos123 same issue I had and i just contacted the support with no solution 

 

https://community.tp-link.com/en/home/forum/topic/862602

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#2
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Re:5GHz going missing and 2.4GHz speed collapsing but fixes temporarily for a few hours with restart
14 hours ago

Hello @lumos123 ,

Welcome to our community.

 

May I confirm the model number, hardware, and firmware versions of your device? Please refer to

How to find the model number of your TP-Link device

How to find the hardware and firmware version of my TP-Link device

 

Please provide your complete topology. For example:

ISP modem—BE3600)))((( client devices

(Note: — stands for wired connection,)))((( stands for wireless connection )

 

Have you changed the settings recently? Like the firmware update, or adding a new device to the network?

How about the wired connection? Is it stable?

 

Welcome to Community！ Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
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#3
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