Deco Heatmap missing

Deco Heatmap missing

Deco Heatmap missing
Deco Heatmap missing
2026-05-07 08:32:19 - last edited Yesterday
Model: Deco BE65  
Hardware Version: V2
Firmware Version: 1.3.0 Build 26022612 Rel. 21001

Hi,

 

For some reason, i no longer have the heatmap available on my app in the Lab area.

 

Im running the Deco App version 3.10.384 (iOS) and my Deco 65 (v2.0) routers are on firmware version 1.3.0 Build 26022612 Rel. 21001

 

Do we know why this is? 

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#1
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2 Accepted Solutions
Re:Deco Heatmap missing-Solution
2026-05-07 10:00:22 - last edited Yesterday

  @RyanAPalfrey 

 

I think the heatmap tool is specific to the pre-release version of the app available here: https://community.tp-link.com/en/home/forum/topic/854924?moduleId=39

 

If you update the app after installing the pre-release version it doesn't have that feature, so you have to turn off updates for the app after installing.

-- Disclaimer: I am not a TP-Link Employee, just a user (like you), installer and networking professional
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#2
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Re:Deco Heatmap missing-Solution
3 weeks ago - last edited Yesterday

  @RyanAPalfrey 

Hi,
We do not have the information on when this will be released on the official Deco app version. However, we'll update this thread if anything changes. We recommend keeping an eye on that thread.
Best regards

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#4
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3 Reply
Re:Deco Heatmap missing-Solution
2026-05-07 10:00:22 - last edited Yesterday

  @RyanAPalfrey 

 

I think the heatmap tool is specific to the pre-release version of the app available here: https://community.tp-link.com/en/home/forum/topic/854924?moduleId=39

 

If you update the app after installing the pre-release version it doesn't have that feature, so you have to turn off updates for the app after installing.

-- Disclaimer: I am not a TP-Link Employee, just a user (like you), installer and networking professional
Recommended Solution
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#2
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Re:Deco Heatmap missing
2026-05-08 12:52:19

  @Adam-ITComms Oh.

 

Do we know when this will be released on the standard app version of Deco? 

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#3
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Re:Deco Heatmap missing-Solution
3 weeks ago - last edited Yesterday

  @RyanAPalfrey 

Hi,
We do not have the information on when this will be released on the official Deco app version. However, we'll update this thread if anything changes. We recommend keeping an eye on that thread.
Best regards

Recommended Solution
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0
#4
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