Adding an Exception to the Antivirus Maliciious Content and Intrustion Protection System

Adding an Exception to the Antivirus Maliciious Content and Intrustion Protection System

Adding an Exception to the Antivirus Maliciious Content and Intrustion Protection System
Adding an Exception to the Antivirus Maliciious Content and Intrustion Protection System
Friday
Model: Archer AX11000  
Hardware Version: V1
Firmware Version: 2.2.1 Build 20250725 rel.9119(5553)

I've had perfect access to the Super.One domain/URL up until earlier today.  For some reason, it is now being blocked by the antivirus, and any attempts to access my personal referral URLS:

Super.One/supergroup

Super.One/superfans

... have resulted in blocked access as seen in the History file:

Blocked: super.one

Intercept reasons: Malicious Website

Both Malicious Content and Intrusion Protection must be turned off in order to once again receive unfettered access to the domain/URL.

I've submitted both http://Super.One and https://Super.One to the False Flagging form, but I don't know when TrendMicro will get around to fixing the error, seeing as it just appeared earlier today.

I'm hoping someone on the staff might read this and expedite the issue, as we are building towards a big announcement and launch sometime after May 15th, 2026, and there is still much work and testing to be done on my end.

If you have any further questions or concerns, please write me directly at synergysvcsusa@gmail.com

Respectfully Yours,

M. Schwartz

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1 Reply
Re:Adding an Exception to the Antivirus Maliciious Content and Intrustion Protection System
14 hours ago

Hello  @SynergyServices ,

 

We recommend sending an email to forumsupport.usa@tp-link.com  with the following information:

Subject: [Forum Escalation][ID 863844] Adding an Exception to the Antivirus Maliciious Content and Intrustion Protection System

Forum Nickname: SynergyServices

Thread URL: https://community.tp-link.com/en/home/forum/topic/863844

Model&Version: Archer AX11000-v1-1.2.1

Description: 

 

Any Other Relevant Information: Please attach the configuration file and system log on your router for further investigation.

How to view and save System Log of TP-Link wireless router

How to create and restore from a backup file on your TP-Link Router

 

Once sent, a ticket will be created in our support system, and a team member will follow up to gather more information or troubleshoot the case.

 

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