No idea on Harware or firmware, brand new from Amazon 2 pack of bulbs L530B, fresh install of Tapo App on both tablet and phone both correctly connect to the Tapo WiFi neither will detect either bulb.
I generally like TP-Link stuff but this is this just bad luck or seriously junk?
This article might be helpful, take a look. What should I do if I fail to configure the Tapo devices
May I know what are the model and system version (Android/iOS) of the mobile devices you've used? How about the Tapo app version?
Your case might require further investigation. To assist with your, a specialist will help to follow it up through email. Please check your inbox later to confirm. If the email you used to register for the TP-Link community is not your contact email or you cannot access it, please send me your contact email through private message.
Meanwhile, please reproduce the problem and submit a log in the Tapo app:
1. Reproduce the problem.
2. Go to the Me page in the app, click Support Center
3. Choose the product type, then select your product model
4. Click any article under the FAQs section, scroll down to the bottom, click Contact Technical Support > Email Support.
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