Clients are missing in DHCP list
Not all IP addresses that have been assigned appear in the clients list. I have 2 Omada devices that don't show up, and so don't the devices connected to these.
All assigned addresses should be listed.
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Hi,
You can try the following steps to see if they help.
1. Please go to the Deco app > More > System > Update Deco to ensure your Deco's firmware is up to date.
2. Please check if rebooting the Deco nodes and the Omada devices will be helpful.
If the same phenomenon persists, please confirm the following information for further analysis.
1. How many Deco nodes do you have? Please describe your network diagram in detail.
2. Which Deco does your Omada devices connect to?
3. What's your Deco M5's firmware and hardware version?
4. Please refer to the instructions below to send us the Deco app log. After that, please attach your email reference number (e.g., TKIDXXXX) to this thread, or reply to us after you send the app log.
How to Get and Send Deco System Logs to TP-Link Support
Best Regards
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Hi,
You can try the following steps to see if they help.
1. Please go to the Deco app > More > System > Update Deco to ensure your Deco's firmware is up to date.
2. Please check if rebooting the Deco nodes and the Omada devices will be helpful.
If the same phenomenon persists, please confirm the following information for further analysis.
1. How many Deco nodes do you have? Please describe your network diagram in detail.
2. Which Deco does your Omada devices connect to?
3. What's your Deco M5's firmware and hardware version?
4. Please refer to the instructions below to send us the Deco app log. After that, please attach your email reference number (e.g., TKIDXXXX) to this thread, or reply to us after you send the app log.
How to Get and Send Deco System Logs to TP-Link Support
Best Regards
- Copy Link
- Report Inappropriate Content
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