X59

X59
X59
Sunday
Model: Deco X50  
Hardware Version:
Firmware Version:

Hello,

 

I have a iPad 2025 that is not working with the mesh of my deco's X50 and 3x M5.

restarted everything. Firmware is up to date.

No difference in changing the privacy settings on my IPad to privat WiFi adres to off, or putting fast roaming off.

Every time I try to switch to an other Deco I lose my WiFi connection.

what can I do more?

 

greetings Herk

0
0
#1
5 Reply
Re:X59
Sunday

  @Herk64 

 

Can you please provide your deco firmware and hardware versions

 

Thanks 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
0
0
#2
Re:X59
Yesterday

  @HelpFixDecoApp

X50 firmware 1.8.0 build 25102213 rel. 43970

M5 firmware 1.9.1 build 20250909 rel. 37570

 

the X 50 is in AP mode

0
0
#3
Re:X59
20 hours ago

  @Herk64 

 

I also need the hardware version as well 

 

How to Find the Hardware Version on Your TP-Link Device

 

Thanks 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
0
0
#4
Re:X59
15 hours ago

  @Herk64 

Hi,
Please provide the following information for further analysis.


  1. Please describe your network diagram. Are the Deco nodes connected via Wi-Fi or Ethernet cable? How far apart are the Deco nodes? Are there obstacles between them?
  2. When your iPad switches to another Deco, does it disconnect from the previous Deco but won't connect to the new Deco automatically, even if the iPad and the new Deco are close to each other? How do you connect the iPad to the new Deco, such as turning off the Wi-Fi on the iPad and enabling it?
  3. What's the OS version of your iPad? Are other wireless clients roaming properly between Deco nodes?

 

Best Regards

0
0
#5
Re:X59
9 hours ago

  @HelpFixDecoApp 

Hardware version

 

X50: EU version 1.0

M5: EU version 3.0 I have 3 M5 with the same version

0
0
#6