VR2600 failing to complete FTTN connection properly (Australia)

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VR2600 failing to complete FTTN connection properly (Australia)

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VR2600 failing to complete FTTN connection properly (Australia)
VR2600 failing to complete FTTN connection properly (Australia)
2016-12-27 13:40:07
Model : Archer VR2600

Hardware Version : 1

Firmware Version : 160831

ISP : Mynetfone (reselling Optus via FTTN on NBN)

Hi guys.

I've upgraded from a TP-Link TD-VG5612 to a brand new Archer VR2600. I bought one of the first units sold in Australia - it comes with what seems to be specific Australian firmware.

Here's the problem. Using identical settings to the prior modem, the VR2600 will connect with my FTTN ISP, but its internet connectivity dies. Here's a step-by-step of what happens.

The VDSL sync works just fine, establishing a stable connection that is actually a little faster than the TD-VG5612.
The PPPoE login works fine.
It gets its IP address and DNS addresses from the ISP, just fine.
The status screen shows the internet as 'connected'.
After less than 30 seconds it can no longer access the internet - even though everything remains connected.
The status screen will later report 'disconnected' even though sync is stable and the IP address allocated by the ISP is still showing.

I can rule out any client problem. On one attempt I quickly managed to get the VR2600 to check for new firmware. It reported that there wasn't any. 15 seconds later I attempted the same thing again, and it reported that it couldn't check.

My internet provider (Mynetfone - an Optus reseller on the NBN in Australia) tells me that its service is not locked to any particular product or MAC address (although I did try the VR2600 with 'spoofing' the prior modem's MAC address - no difference).

Is anyone else experiencing this? I appreciate that the VR2600 is a brand new product in Australia, and it might be some kind of teething problem that TP-Link needs to fix. But if anyone has overcome similar issues, even with another product, I'd like to know how you did it.
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Re:VR2600 failing to complete FTTN connection properly (Australia)
2016-12-28 18:39:39
Have you check the log and the status of your DSL line? Maybe your can post them here.
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Re:VR2600 failing to complete FTTN connection properly (Australia)
2016-12-29 09:11:07

Pacoo wrote

Have you check the log and the status of your DSL line? Maybe your can post them here.


There isn't much logging available on this model so I'm not sure it will pick up where the problem is, but I can try!
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Re:VR2600 failing to complete FTTN connection properly (Australia)
2017-02-07 12:54:26

Pacoo wrote

Have you check the log and the status of your DSL line? Maybe your can post them here.


OK, here is the log. It begins at powering on the modem and ends with the internet service disconnected, while still having sync.

1970-01-01 10:00:35 [5] DHCPD: Recv DISCOVER from 00:21:04:0D:B2:CB
1970-01-01 10:00:35 [5] DHCPD: Send OFFER with ip 192.168.1.100
1970-01-01 10:00:35 [5] DHCPD: Recv REQUEST from 00:21:04:0D:B2:CB
1970-01-01 10:00:36 [5] DHCPD: Send ACK to 192.168.1.100
1970-01-01 10:00:43 [5] DHCPD: Recv REQUEST from 50:E5:49:41:3F:30
1970-01-01 10:00:43 [5] DHCPD: Send ACK to 192.168.1.101
1970-01-01 10:02:05 [6] PPP: ppp1 sent [PADI Host-Uniq(0x0000094a)]
1970-01-01 10:02:10 [6] PPP: ppp1 sent [PADI Host-Uniq(0x0000094a)]
1970-01-01 10:02:10 [6] PPP: ppp1 rcvd [PADO PeerMac(60-73-5c-0e-a4-80)]
1970-01-01 10:02:10 [6] PPP: ppp1 sent [PADR Host-Uniq(0x0000094a)]
1970-01-01 10:02:10 [6] PPP: ppp1 rcvd [PADS SessionID(0xd1ba)]
1970-01-01 10:02:10 [6] PPP: ppp1 sent [LCP ConfReq id=0x1 ]
1970-01-01 10:02:10 [6] PPP: ppp1 rcvd [LCP ConfReq id=0x1 ]
1970-01-01 10:02:10 [6] PPP: ppp1 sent [LCP ConfAck id=0x1 ]
1970-01-01 10:02:10 [6] PPP: ppp1 rcvd [LCP ConfAck id=0x1 ]
1970-01-01 10:02:10 [6] PPP: ppp1 sent [LCP EchoReq id=0x0 magic=0x79af61b]
1970-01-01 10:02:10 [6] PPP: ppp1 sent [PAP AuthReq id=0x1 user="M8xft8u874@dsl.mynetfone.com.au" password=]
1970-01-01 10:02:10 [6] PPP: ppp1 rcvd [LCP EchoRep id=0x0 magic=0xc70913b8]
1970-01-01 10:02:10 [6] PPP: ppp1 rcvd [PAP AuthAck id=0x1 ""]
1970-01-01 10:02:10 [6] PPP: ppp1 sent [IPCP ConfReq id=0x1 ]
1970-01-01 10:02:10 [6] PPP: ppp1 rcvd [IPCP ConfReq id=0x1 ]
1970-01-01 10:02:10 [6] PPP: ppp1 sent [IPCP ConfAck id=0x1 ]
1970-01-01 10:02:10 [6] PPP: ppp1 rcvd [IPCP ConfNak id=0x1 ]
1970-01-01 10:02:10 [6] PPP: ppp1 sent [IPCP ConfReq id=0x2 ]
1970-01-01 10:02:10 [6] PPP: ppp1 rcvd [IPCP ConfAck id=0x2 ]

Any ideas what's going wrong?
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