Problem connecting Archer D7 to Plusnet ADSL broadband
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Problem connecting Archer D7 to Plusnet ADSL broadband
Posts: 19
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-04-15
2017-04-15 15:44:23
Posts: 19
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-04-15
Problem connecting Archer D7 to Plusnet ADSL broadband
2017-04-15 15:44:23
Tags:
Model :
Hardware Version :
Firmware Version :
ISP :
Hi - I've bought the TP-Link [SIZE=2] Archer D7 AC1750 Wireless Dual Band Gigabit ADSL2+ Modem Router recently. Having problems configuring it so it will connect to Plusnet broadband (ADSL not fibre) in the UK. Have received VPI/VCI (0/38) and Connection type (PPPoA) info from Plusnet but still can't get it connected. Router recognised by my devices no problem. Anyone got a fix, or know it simply can't work with Plusnet? [/SIZE]
Hardware Version :
Firmware Version :
ISP :
Hi - I've bought the TP-Link [SIZE=2] Archer D7 AC1750 Wireless Dual Band Gigabit ADSL2+ Modem Router recently. Having problems configuring it so it will connect to Plusnet broadband (ADSL not fibre) in the UK. Have received VPI/VCI (0/38) and Connection type (PPPoA) info from Plusnet but still can't get it connected. Router recognised by my devices no problem. Anyone got a fix, or know it simply can't work with Plusnet? [/SIZE]
#1
Options
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Thread Manage
Announcement Manage
32 Reply
Posts: 2171
Helpful: 88
Solutions: 0
Stories: 0
Registered: 2013-01-12
Re:Problem connecting Archer D7 to Plusnet ADSL broadband
2017-04-15 20:23:10
Are you sure about ADSL protocol from ISP?
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#2
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 19
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-04-15
Re:Problem connecting Archer D7 to Plusnet ADSL broadband
2017-04-15 23:00:31
Well that's the info they gave me - although I must admit the guy didn't sound entirely convincing in his knowledge. Do you think it should connect if I definitely get the right info from them, as far as you know?
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#3
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 2171
Helpful: 88
Solutions: 0
Stories: 0
Registered: 2013-01-12
Re:Problem connecting Archer D7 to Plusnet ADSL broadband
2017-04-15 23:17:32
Sorry I'm from Poland and I don't know "Plusnet" provider. In my country very often we have VDSL protocol by phone line. Do you have any modem/router from ISP? Can you show me status tab from TP-Link because I don't have much technical info about your internet provider.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#4
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 19
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-04-15
Re:Problem connecting Archer D7 to Plusnet ADSL broadband
2017-04-15 23:20:56
Here's the info provided by my ISP. I can't post the router status page just now because I'm connected via the ISP's router/modem.
Broadband username or login name
Broadband username or login name
| [/TD] [TD]yourusername@plusdsl.net |
|
| Connection type or encapsulation | 'PPPoA' or 'PPP over ATM' |
| Password | The password you use to log in to the Member Centre |
| Virtual Path Identifier (VPI) | 0 |
| Virtual Channel Identifier (VCI) | 38 |
| Multiplexing method | 'VC Based' or 'VCMUX' or 'VC-Multiplexing' |
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#5
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 2171
Helpful: 88
Solutions: 0
Stories: 0
Registered: 2013-01-12
Re:Problem connecting Archer D7 to Plusnet ADSL broadband
2017-04-15 23:30:53
It doesn't tell me anything.. I like to see TP-link Status when you trying connect.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#6
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 19
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-04-15
Re:Problem connecting Archer D7 to Plusnet ADSL broadband
2017-04-15 23:35:38
Ok I'll try to sort that out....thanks for your help by the way....I'll be back!
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#7
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 19
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-04-15
Re:Problem connecting Archer D7 to Plusnet ADSL broadband
2017-04-16 00:07:23
It syas it auto-detects successfully. At the end of the process I see the following note:
Note: Some connections will be deleted: (pppoa_0_38_0_d)
[B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B]
Note: Some connections will be deleted: (pppoa_0_38_0_d)
[B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B]
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#8
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 19
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-04-15
Re:Problem connecting Archer D7 to Plusnet ADSL broadband
2017-04-16 00:27:52
Does that help?
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#9
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 2171
Helpful: 88
Solutions: 0
Stories: 0
Registered: 2013-01-12
Re:Problem connecting Archer D7 to Plusnet ADSL broadband
2017-04-16 00:41:26
[B][B]DSL
[B]Line Status:Connected
[B][B]DSL Modulation Type:ADSL_2plus
[B][B]Annex Type:Annex A/L
[B]
444 18196 1212 20008 32.1 12.1 3.5 14.5 0 0
[/B][/B][/B][/B][/B][/B][/B][/B]
I can see synchronization
[B][B]
[B][B][B][B][B][B]WAN
pppoa_0_38_0_d PPPoA 0/38 172.21.43.215 /32 172.16.19.158 62.6.38.125 194.74.65.98 Connected
[/B][/B][/B][/B][/B][/B][/B][/B]
I can see connection and addresses from ISP. Everything looks OK
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#10
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 19
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-04-15
Re:Problem connecting Archer D7 to Plusnet ADSL broadband
2017-04-16 00:44:53
Could it just be that I've entered my ISP password incorrectly during the router set-up process?
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#11
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 19
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-04-15
2017-04-15 15:44:23
Posts: 19
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-04-15
Information
Helpful: 0
Views: 3849
Replies: 32
Voters 0
No one has voted for it yet.
Tags
Related Articles
Archer AX50 with Plusnet
893
0
Archer D7 upnp problem
801
0
Archer D7 upnp problem
509
0
Report Inappropriate Content
Transfer Module
New message