Help please- TP-link TD W9980 slow speeds.

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Help please- TP-link TD W9980 slow speeds.

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Help please- TP-link TD W9980 slow speeds.
Help please- TP-link TD W9980 slow speeds.
2017-07-19 23:08:27
Model :

Hardware Version :

Firmware Version :

ISP :

Complete "noob" here, so please bear with me.

I have as mentioned in the post TP-link TD w9980

[B]Firmware version:0.6.0 1.13 v0021.0 Build 160125 Rel.52064n[/B]
[B][B]Hardware version:TD-W9980 v1 00000001





I recently noticed a slow down in speed, upon testing my usual 65- 75 Mbps has dropped to only 7.6Mbps D/load with upload of around 8.

I have altered nothing.

Contacted ISP, did some tests said the line is okay, we will give you a call in 2-3 days as its a "fibre specialist issue".

Checked my router settings it gives a current rate reading of 75 down and 20 up, on the "tplinkmodem.net"

As I said, I am pretty useless at this kind of thing, I have to google all the terms, and what/how to do stuff, but am more than willing to try.

Any advice would be appreciated, I have rebooted device, and done a factory reset.

Thanks in advance.
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Re:Help please- TP-link TD W9980 slow speeds.
2017-07-20 09:50:47
from the rate, it seems this modem get the normal speed ISP provided.
Try to do the speedtest with cable or download some large videos from internet.
During the test, make sure there is only one device connected.
Also login the web management page to delete the bridge under network--wan interface.
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Re:Help please- TP-link TD W9980 slow speeds.
2017-07-22 19:15:25
Many thanks for your reply.
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