strange problem with the internet speed !!!

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strange problem with the internet speed !!!

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
strange problem with the internet speed !!!
strange problem with the internet speed !!!
2017-08-08 20:31:37
Model : TD-W8968

Hardware Version : TD-W8968 V4 0x00000001

Firmware Version : 1.1.1 Build 151229 Rel.30697

Line Rate - Downstream (Kbps): 2045


hello everybody

I have so strange problem with the internet speed via wifi

the speed of browsing or playing videos is so bad although I set near the router and the wifi signal is excellent !!

the strange thing in my problem is when I let my PC repeat the wifi and connect to my PC's wifi , I can do everything very well !!

what is the problem in the speed of the router's wifi ??
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#1
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6 Reply
Re:strange problem with the internet speed !!!
2017-08-09 19:23:36
Actually your bandwidth is not very good, only 2Mbps. That may be one of the factors.
Will the problem happen to all your devices? How about the situation when the PC wired to the modem?
You may change the MTU size to 1400 on Advanced Setup-->WAN Service( edit the PPPoA or PPPoE interface )and DNS server under Advanced Setup-->DNS--DNS Server to 8.8.8.8.
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#2
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Re:strange problem with the internet speed !!!
2017-08-10 04:13:32
maybe 2Mbps isn't good enough but when all phones connect via PC's wifi after it repeats router's wifi , the speed is so good enough
but all devices and phones when connect to router's wifi directly even when they are near the router , the speed is bad

also I've already set google dns for all devices since the time I bought the router
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#3
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Re:strange problem with the internet speed !!!
2017-08-10 18:50:37
Sooo weird. Did you have the same issue before? How about the situation when the PC wired to the modem?
Try to take a hard reset and email tp-link support if reset can't help.
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#4
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Re:strange problem with the internet speed !!!
2017-08-11 07:02:50
I think the problem happened since the first time I used it.
also the PC connects to the router via router's wifi and repeat the wifi again
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#5
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Re:strange problem with the internet speed !!!
2017-08-14 18:48:45

engnajjar wrote

I think the problem happened since the first time I used it.
also the PC connects to the router via router's wifi and repeat the wifi again


Did you contact TP-Link Support and what did they say?
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#6
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Re:strange problem with the internet speed !!!
2017-08-16 06:18:05

Anton L.Z. wrote

Did you contact TP-Link Support and what did they say?


yes I've contacted them and still waiting for the reply
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#7
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