What if I failed to install TP-Link utility or driver manually on macOS

This Article Applies to:

tpPLC Utility

TP-Link USB printer controller utility

Adapters

MacOS

 

 

Issue Description/Phenomenon:

When installing the tpPLC Utility, TP-Link USB printer controller utility, or driver for the network card/adapter on a MacOS, the following error messages would pop up:

"'xxx' can't be opened because it was not downloaded from the APP store"

Or "'xxx' can't be opened because it is from an unidentified developer"

Or "'xxx' can't be opened because Apple cannot check it for malicious software"

 or

 

 

Cause of the issue:

MacOS system requires additional authentication for any software installed outside the APP Store due to security concerns, which is also known as Gatekeeper. To know more about Gatekeeper, check the article from the Apple community:

http://support.apple.com/kb/ht5290

 

 

Available Solution:

Follow the steps to allow the installation.

1. Open System Preferences > Security and Privacy > General:

 

 

2. Click Open Anyway:

 

3. Input the administration account of your MacBook to run the utility (if you have no idea what it is or how to find it, please contact Apple support for help.):

 

4. Click “Continue Installation” and “Restart” to finish the installation process: